Great customer service and quick turnaround. Love Peterson Toyota
8/28/2025
Donald G. VERIFIED CUSTOMER
Alex was great as was the quick service.
8/28/2025
Rick S. VERIFIED CUSTOMER
Robert has been a great representative for Pederson Toyota every time I have needed service work. His attitude and willingness to see we are taken care of is super appreciated! Thank you Bob! Rick S
8/28/2025
Dennis H. VERIFIED CUSTOMER
Professional.
8/28/2025
Gail D. VERIFIED CUSTOMER
He was excellent! Everything was flawless:)
8/28/2025
Andrew B. VERIFIED CUSTOMER
Thanks for all the help!
8/27/2025
Shane S. VERIFIED CUSTOMER
Excellent service
8/27/2025
Phil B. VERIFIED CUSTOMER
..Professional & Fair. So far so good.. Trevor..is an asset from what I can tell.
..????
8/27/2025
John T. VERIFIED CUSTOMER
C
8/27/2025
Roger C. VERIFIED CUSTOMER
Bill treated me good when I brought my car in for scheduled maintenance. But…. The technician reported that there was an oil leak that should be addressed. I park my car on the driveway, and there had been no oil spots on it before I brought it in. It wasn’t leaking before the service. Now it is. Appears to be suspicious. Bill was fine… I’m not so sure about the technician.
8/27/2025
Jimmy P. VERIFIED CUSTOMER
Justin Adams performed very well when processing my vehicle service, we had a couple of problems with getting the correct parts!
Justin recognizing our prior appointments and rescheduling made sure I received an awesome experience today! Pedersen Toyota has a great service provider in Justin Adams. Thank you!
8/27/2025
Chaney C. VERIFIED CUSTOMER
After 30 minutes of waiting in the bay with no one greeting me, and people driving in behind us being helped, I felt neglected. When I told them I felt neglected they were kind and found someone to help us. 3 hours later our 10k service was completed. 20 minutes later, we got our truck. If it was not part of warranty, I would not return.
8/27/2025
Alissa S. VERIFIED CUSTOMER
My first time at Pederson and it went very well. Everyone was friendly and I felt it took a normal amount of time for the service.
8/27/2025
Robert L. VERIFIED CUSTOMER
Justin is a super nice person, and I know he has to put up with a lot crabby people but I think he handles himself very well. The only comment I can make about the service is that if a customer is waiting for their vehicle an update would be nice when a problem arises. We waited for a little over 3 hours and I had to go find someone to tell me something! That is my only complaint.
8/27/2025
Patricia B. VERIFIED CUSTOMER
Thanks
8/27/2025
Mary B. VERIFIED CUSTOMER
Although I know it has become a new business practice I think it is greedy and unacceptable for a business to charge a client or customer an additional 3% to cover their cost of the customer using a credit card. Most of us would be happy to pay in cash if we were able. Just my opinion.
8/26/2025
Elizabeth P. VERIFIED CUSTOMER
I just wanted to let everyone know that I adore Smokey and his help smoothing the check in process. He is a joy and makes my day every time I come in (I have been welcomed by him twice).
Ken has also been very helpful in our interactions.
8/26/2025
Sharon S. VERIFIED CUSTOMER
Alex is an excellent commentator, great information, prompt feedback on questions, completely positive, polite, and respectful. Also very helpful fitting my car in the morning when I did not even have a scheduled appointment, well done. Exemplary service.
8/26/2025
James H. VERIFIED CUSTOMER
Service was good and timely. Uber service was good and I was impressed with the service department scheduling the rides. Thank you.
8/26/2025
Jake M. VERIFIED CUSTOMER
It was a simple inspection and tire rotation and took over 2 hours. They didn’t even change the oil. There’s no reason it should take that long for a scheduled appointment