Things went well except there seem to be differing opinions on what maintenance was recommended- also- some glitches with the return trip with uber
8/22/2025
Janet R. VERIFIED CUSTOMER
I think Alex is the best service agent I have had! He did everything he said he would and told me the results.
8/22/2025
John P. VERIFIED CUSTOMER
Repairs delivered as promised, good communication.
8/22/2025
Nicholas S. VERIFIED CUSTOMER
The 25000 mile service was performed with good results. However, the complaint related to the car drifting and moving on a paved road with grooves I-80 east bound) was not resolved nor do I have any solutions to the problem.
8/22/2025
Louise K. VERIFIED CUSTOMER
Didn’t receive my 10% discount that I could at least I couldn’t find it on my invoice. Would you check for me please?
8/22/2025
Joanne M. VERIFIED CUSTOMER
Your concierge guy is amazing.
A little slow with check in and check out.
The service part was fast.
8/22/2025
Donald M. VERIFIED CUSTOMER
Excellent service compared to my last visit!!!
8/22/2025
Amanda J. VERIFIED CUSTOMER
:)
8/22/2025
Emily G. VERIFIED CUSTOMER
Friendly, courteous, and prompt service.
8/22/2025
Daniel D. VERIFIED CUSTOMER
I have flashing abs and emergency brake lights. This as far as I understand is an emergency. All I received was an oil change. Then a bunch of preventative maintenance and tires were quoted for me. Three hours later the brake need was never addressed. The guy who returned my car was shocked no one bothered to run the diagnostic. Obviously, the concern was the upsell. Not my safety or my vehicles health.
8/22/2025
Susan G. VERIFIED CUSTOMER
I didn't have an appointment, but they looked at my car and could tell that my right rear passenger side tire had a slow leak and they fixed it within two days. I'm very grateful.
8/22/2025
Sharon H. VERIFIED CUSTOMER
Thanks for the service
8/21/2025
Kathy N. VERIFIED CUSTOMER
Pedersen is a reliable service dealership
8/21/2025
Lana L. VERIFIED CUSTOMER
Good service advisor
8/21/2025
Joann M. VERIFIED CUSTOMER
Over the years,I have had quite a few cars serviced by Pedersen Toyota and I plan on continuing this practice as long as I have a Toyota ( Lexus) and I can manage to keep driving! You all do such a great job!
p.s. I do miss the free car wash!
8/21/2025
Diane P. VERIFIED CUSTOMER
Did a super job. Thank you
8/21/2025
Donna M. VERIFIED CUSTOMER
Justin was a pleasure to work with - very personable and professional. It was a very positive interaction!