Alex was great, no complaints. Give that man a raise!
3/12/2025
Ang S. VERIFIED CUSTOMER
Alex is friendly and professional. ????
3/12/2025
Elizabeth B. VERIFIED CUSTOMER
Excellent service and a great experience.
3/12/2025
Gerald H. VERIFIED CUSTOMER
Service took 2 hrs and 15 minutes. Service manager did NOT keep me updated. I only receive update when at 2 hours I asked of the status of my vehicle. He looked it up and said needed two air filters. Ather another 15 minutes I asked the status. He said that it was ready and parked out front. Very poor service!!
3/12/2025
Logan W. VERIFIED CUSTOMER
It took 3 hours from my scheduled appointment to when I got my car to rotate tires and patch where I had a nail in the tire. My wife and I both have a new 2024 tundra and a 2025 sequoia and I’ve been here for 3 or 4 services and the fastest has been 2 and a half hours. So it was not a one time occurrence that I could look past. So far every service takes this long.
3/12/2025
Amy P. VERIFIED CUSTOMER
The explanation of my service after the fact with my service technician, Bob Troutman was disappointing and rude. I was made to feel dumb with my questions and did not feel like I was made a priority when checking in/out but rather an inconvenience. I will be requesting to no longer work with this employee.
3/12/2025
Charles H. VERIFIED CUSTOMER
Good job
3/12/2025
Alexander K. VERIFIED CUSTOMER
Great work. Thank you
3/12/2025
Sharon N. VERIFIED CUSTOMER
Justin was so friendly and helpful. It’s always such a pleasure bringing our cars in for service!!
3/12/2025
Brandon C. VERIFIED CUSTOMER
**** was great and friendly. The work was done in the time frame I was expecting. Thank you to the tech that performed my recall also!
3/12/2025
Terry G. VERIFIED CUSTOMER
He did an excellent job. Very pleasant, very professional guy.
3/12/2025
Nicholas L. VERIFIED CUSTOMER
Bob is straight forward and honest. He’s the man. He keeps me coming back, every time.
3/12/2025
Becky B. VERIFIED CUSTOMER
Tanner is awesome, instant friend, thank you
3/12/2025
George V. VERIFIED CUSTOMER
Very professional and personable…
3/12/2025
Teresa B. VERIFIED CUSTOMER
Tanner was friendly, explained today was a new computer system and kept me apprised at each step as well as answering all my questions. He represents the reason I use Pedersen.