William was professional, courteous and prompt. Great customer service.
9/6/2025
Erin O. VERIFIED CUSTOMER
My schedule is incredibly busy. I found a spot to bring my only vehicle in for 3.5 hours only to be told that they did not have the time to fully inspect. While I understand being busy and the complexity of the diagnostic, I don't have many openings in my schedule like this one. Im glad they did a zero charge. However Ive been going here for years and I'm not sure I can return with the notion that it may not be worth the time.
9/6/2025
Henry D. VERIFIED CUSTOMER
Professional service. Ken made me feel like he cared about what I was asking him.
9/6/2025
Steven V. VERIFIED CUSTOMER
Excellent as always!
9/6/2025
Tim R. VERIFIED CUSTOMER
Alex Saunders was the reason I decided to bring my vehicle to your store in the first place. He went out of his way to help me and answered several questions for me and epitomized what I think customer service is. He wasn’t my assigned tech but I wanted to share that with whoever reads this survey. Thanks again Alex
9/6/2025
David W. VERIFIED CUSTOMER
Bob Troutman is wonderful. I request him for all my services. He guides me to what needed to be done and does not upsell. Highly recommended
9/6/2025
Robert E. VERIFIED CUSTOMER
Well done!
9/5/2025
Sarah C. VERIFIED CUSTOMER
Everyone was great! Totally professional and clear communicators.
9/5/2025
Ann A. VERIFIED CUSTOMER
Stated it would be done in 1.5 hours and it was. Likes the text updates as well.
9/5/2025
Britony M. VERIFIED CUSTOMER
The service was great! Everyone was friendly and efficient. They even got me a ride to work and back. I appreciate their professionalism and helpful service!
9/5/2025
John B. VERIFIED CUSTOMER
We have been disappointed in Pederson’s service over the past year, but it was in and out in an hour today. Good job.
9/5/2025
Cheryl L. VERIFIED CUSTOMER
Ken was professional and accurate on time. Helpful with scheduling warranty work
9/5/2025
Susan V. VERIFIED CUSTOMER
Ken rocks!
9/5/2025
Debbie M. VERIFIED CUSTOMER
You were AWESOME
9/4/2025
Donald H. VERIFIED CUSTOMER
Really appreciate the senior discount.
9/4/2025
Cindy S. VERIFIED CUSTOMER
Alex did a great job! And time it took was very reasonable- thankful for that!
9/4/2025
Thomas L. VERIFIED CUSTOMER
**** was awesome to work with!
9/4/2025
James C. VERIFIED CUSTOMER
Thank you.
9/4/2025
Frances G. VERIFIED CUSTOMER
Efficient friendly service
9/4/2025
Hayden M. VERIFIED CUSTOMER
Trevor was a pleasure to work with! Very professional and personable! He is an asset to your company.