Mr. Saunders was very accommodating for the issue that I had to take care of.
8/14/2025
Kaileb S. VERIFIED CUSTOMER
Perfect got me in early and got the work completed in a timely fashion
8/14/2025
Donna W. VERIFIED CUSTOMER
Great customer service and we loved working with Justin.
Thanks,
Donna
8/14/2025
John B. VERIFIED CUSTOMER
No return phone calls. Didnt get my car in the bay until close to 2pm for inspection. We were going to buy 2 new Toyotos but not with this kind of service. We are looking elsewhere
8/14/2025
Marie G. VERIFIED CUSTOMER
Very efficient. Great customer service from Ken Sell.
8/13/2025
Lila B. VERIFIED CUSTOMER
It was great to work with Trevor! He listened carefully to the vehicle's symptoms. I was informed of the inspection & estimates. Uber was hailed for me quickly after car was checked in. The car was ready in the expected timeframe, which was very helpful. Thanks Trevor & Dustin too!
8/13/2025
Candy T. VERIFIED CUSTOMER
I was satisfied other than the wait time. It was almost 2 hours which is a long time to wait.
8/13/2025
Paige N. VERIFIED CUSTOMER
It took 1/2 an hour for my vehicle to be driven up after I had closed out the service with the technician, Ken. I had to grab the guy bringing cars up to ask him where my car is. The big red haired, beared man was very rude, demanding my paperwork to prove I had paid for my free service. I was very pissed off when I finally got my car. It shouldn’t have taken so long and this man was less than friendly.
8/13/2025
Gerald H. VERIFIED CUSTOMER
Bill is aok
8/13/2025
Martha T. VERIFIED CUSTOMER
While **** was very kind and the service was completed the same day, I am not completely convinced that the issue was resolved. The spark plugs we changed within the past 8 months and while I do understand that Toyota dealerships would like to only have Toyota parts on their cars they are not the only parts that work. We ended up replacing them anyway so there would be no question with warranty if in fact it was not what I brought the vehicle in to be serviced for.
I do understand that you can’t read a code that is no longer showing but setting appointments out three weeks is a little tough.
8/13/2025
Del F. VERIFIED CUSTOMER
Friendly and fast great service!
8/12/2025
Kate O. VERIFIED CUSTOMER
Thanks!
8/12/2025
Michael B. VERIFIED CUSTOMER
Trevor has been great eveytime
8/12/2025
Nicholas F. VERIFIED CUSTOMER
Good day,
I am simply frustrated about scheduling a 2nd appointment to fix a minor coolant leak that appeared after an originally unrelated warranty repair. I admit I'm not an expert but the leak appears to be the same as the one previously repaired. Everyone I have worked with has been great and I was not charged for the previous repair, I just cannot say I have been completely satisfied. Perhaps my frustration is unjustified as the nature of vehicle repairs can be and is difficult. My intention is to continue service at this facility assuming this issue is corrected without a 3rd visit.
Thank you
8/12/2025
Mary Kay. VERIFIED CUSTOMER
Every thing went smoothly which I really appreciated as it is usually my husband who does the “car things”. I needed Uber as my appointments were piling up & I was on time for each. Thanks!
8/12/2025
Barry G. VERIFIED CUSTOMER
it's like new, bought it there, considering a new rav 4 when they come in
8/12/2025
Brian R. VERIFIED CUSTOMER
Tanner do very good, I appreciate the honesty on parts not needed for my scheduled service. Thanks
8/12/2025
Kathlene T. VERIFIED CUSTOMER
Always good service and knowledgeable people!
8/12/2025
Ashley I. VERIFIED CUSTOMER
Ken was great. Quickly checked me in, answered my questions at check out and I was on my way
8/11/2025
Alexander B. VERIFIED CUSTOMER
Service was expensive, extremely slow (3 hours for a $200 oil change, seriously?), and no alignment was done. Also, your signs for getting into the service bay require extensive reading which is not great for someone’s first time at your.