Alex was excellent, very helpful and knowledgeable. I'd strongly recommend him to a friend, or anyone in need of service.
10/1/2025
Steven H. VERIFIED CUSTOMER
**** was the only issue
9/30/2025
Elizabeth S. VERIFIED CUSTOMER
Alex did a great job explained everything and called me as soon as the work was done… A great employee!
9/30/2025
Mark M. VERIFIED CUSTOMER
Thank you! You
9/30/2025
Georgia H. VERIFIED CUSTOMER
Loking forward to the survey
9/30/2025
Christine H. VERIFIED CUSTOMER
Tanner was very helpful with thorough explanations. He is very polite and considerate. My vehicle inspection and work was completed in a timely msnner.
9/30/2025
Robert H. VERIFIED CUSTOMER
I think two hours to change oil when I have an appointment is a little excessive.
The fact I had a recall scheduled to also be done and I was told there were not enough technicians was not good either. It isn't my problem you can't get help and your scheduler should not say it can be done if it can't.
9/30/2025
Patrick F. VERIFIED CUSTOMER
Thank you! Alex was great to work with!
9/30/2025
Dennis A. VERIFIED CUSTOMER
Ken Seil is great, I appreciated how quickly he replied to my message. The whole team seems to do a good job here.
9/29/2025
Katie S. VERIFIED CUSTOMER
This was our first experience and everyone was so friendly and professional
9/29/2025
Henrique B. VERIFIED CUSTOMER
The car is still broken with the exact same problem. I’ve already spent more than $500 dollars in this car having bought it only two months ago. This is really frustrating.
9/28/2025
Samantha L. VERIFIED CUSTOMER
We requested/asked multiple times that our brake rotors be checked due a a concern about them possibly having an issue. We were assured they would be and then that did not happen more than a "visual inspection". Additionally, it is unclear if the tires were rotated as we were told they would be. Lastly, the lack of clear communication was frustrating
9/28/2025
Norman V. VERIFIED CUSTOMER
Over all, the only negative was you were very short handed on a Saturday afternoon as I waited 15 minutes to be checked in. However Bill was superb. Being the only agent apparently on duty he went out of his way to help resolve any issues I had. Extremely happy with his service.
9/28/2025
Shawn B. VERIFIED CUSTOMER
Kyle was very courteous and kind. He was also very thorough with answering all my questions. I had a great experience.
9/28/2025
Stephanie B. VERIFIED CUSTOMER
Very professional and courteous
9/28/2025
Susan H. VERIFIED CUSTOMER
I had sent a text and left a message and heard nothing. I finally called the parts department to get in touch with someone. Then, my car has to come back because you didn't have the part for the recall.
9/27/2025
Sharon V. VERIFIED CUSTOMER
Great service
9/27/2025
Elizabeth H. VERIFIED CUSTOMER
Thank you
9/27/2025
Kelly S. VERIFIED CUSTOMER
Kind and helpful and knowledgeable! Thanks Justin!
9/27/2025
Jon F. VERIFIED CUSTOMER
Pederson Toyota is so organized and their service is so fast and to have an Uber available to your customers so they don’t have to wait. There is an incredible experience. I think you guys are the best I’ve ever experienced in my entire 67 years