I have flashing abs and emergency brake lights. This as far as I understand is an emergency. All I received was an oil change. Then a bunch of preventative maintenance and tires were quoted for me. Three hours later the brake need was never addressed. The guy who returned my car was shocked no one bothered to run the diagnostic. Obviously, the concern was the upsell. Not my safety or my vehicles health.
8/22/2025
Susan G. VERIFIED CUSTOMER
I didn't have an appointment, but they looked at my car and could tell that my right rear passenger side tire had a slow leak and they fixed it within two days. I'm very grateful.
8/22/2025
Sharon H. VERIFIED CUSTOMER
Thanks for the service
8/21/2025
Kathy N. VERIFIED CUSTOMER
Pedersen is a reliable service dealership
8/21/2025
Lana L. VERIFIED CUSTOMER
Good service advisor
8/21/2025
Joann M. VERIFIED CUSTOMER
Over the years,I have had quite a few cars serviced by Pedersen Toyota and I plan on continuing this practice as long as I have a Toyota ( Lexus) and I can manage to keep driving! You all do such a great job!
p.s. I do miss the free car wash!
8/21/2025
Diane P. VERIFIED CUSTOMER
Did a super job. Thank you
8/21/2025
Donna M. VERIFIED CUSTOMER
Justin was a pleasure to work with - very personable and professional. It was a very positive interaction!
8/21/2025
Meredith K. VERIFIED CUSTOMER
Very efficient
8/21/2025
Steve M. VERIFIED CUSTOMER
Tanner did an excellent job!
8/21/2025
Rachel G. VERIFIED CUSTOMER
Friendly and speedy!
8/21/2025
Larry T. VERIFIED CUSTOMER
Ordered the wrong part so now I have to bring it back again
8/21/2025
Nathan C. VERIFIED CUSTOMER
I’ve required a lot of upkeep due to all the traveling I have done this year. Most of the time I’ve been on a pretty tight timeline. Tanner is an easy going guy, knows the truck and has taken care of my rig when it’s there. I’m very happy with one of the logistics of traveling being so easy to handle here. Thanks to all involved.
8/21/2025
Keith B. VERIFIED CUSTOMER
Yes
8/21/2025
Kenneth B. VERIFIED CUSTOMER
All good.
8/21/2025
James B. VERIFIED CUSTOMER
Alex was friendly and professional. I was kept informed and the work was done when promised.
8/20/2025
Jacqueline A. VERIFIED CUSTOMER
I so appreciate the honest employees at Pedersen. I know I can trust having my car serviced at Pedersen. Thank you
8/20/2025
Denise N. VERIFIED CUSTOMER
Bill is very efficient
8/20/2025
Amber C. VERIFIED CUSTOMER
Our service advisor made such a huge difference. He is so helpful and we are so appreciative of him. Also, something has changed with your company within the last year or so. It used to be terrible and it has gotten so much better and me and my friends and family have all noticed. Things are so much better there at your service center
8/20/2025
Dennis H. VERIFIED CUSTOMER
Ken estimated completion time in two hours. It was done in just over an hour. He also was kind and had the wiperblades I purchased else where installed.