Trevor was very nice and helpful. He encouraged me to let him call an uber for me instead of sitting there for 3-4 hours. When I came to pick up my car , I appreciated his excellent customer service . He saw me standing there, stopped his lunchtime to help me so I didn’t have to wait and could be on my way. It is the little things that count ????
10/2/2025
Catherine B. VERIFIED CUSTOMER
I brought my vehicle in for an oil change and specified that I did not want my tires rotated as I had just gotten them rotated but when I got the checklist back it showed that they had been rotated.
10/2/2025
Mary C. VERIFIED CUSTOMER
Kyle was absolutely great. However, the 3 hours I was there for a 1.5 hour job was a bit much!!
10/2/2025
Cheryl L. VERIFIED CUSTOMER
Great experience! Kyle was professional and helpful! Thank you
10/2/2025
Richard K. VERIFIED CUSTOMER
Very good job done in a resonalble time.
10/2/2025
Mike B. VERIFIED CUSTOMER
I brought my vehicle in in an emergency situation and you took it. I was under the assumption that you were going to be able to look at it in the near future. After half a week I come to realize you’re not going be able to get to even diagnose it for another week and a half. I wish the service department was more upfront from the beginning that it was going to take so long and I would’ve taken it somewhere else to begin with. I live 4 1/2 hours away, so my van is stranded in Fort Collins and I do not even know when it will even be diagnosed.
10/2/2025
David H. VERIFIED CUSTOMER
I wasn't informed about the 3% credit card processing fee before coming in. I wasn't told why the oil pan had to be replaced. Nor was I told what happened to the old pan after it was replaced. As you can tell, I'm a bit disgruntled.
10/2/2025
Walter G. VERIFIED CUSTOMER
This is my experience every time. I go in for a simple oil change and tire rotation. Should be done in under an hour. 3.5+ hours later, the car is still not ready. The agent even put in a time of 330 when I checked in at 12:30. I came back at 3:50 and the car was still not ready. As soon as I find someone else I trust to do the oil changes, I would really like to get away from this time sink. It basically takes up my whole day.
10/2/2025
Ernesto D. VERIFIED CUSTOMER
Kyle was awesome. Thanks again.
10/2/2025
Kaileb S. VERIFIED CUSTOMER
Fast and efficient
10/2/2025
Jeffery W. VERIFIED CUSTOMER
Ken is a very
courteous informative gentleman!!
10/2/2025
Scott R. VERIFIED CUSTOMER
Very personable and professional. I hope Kyle gets the opportunity to grow into a leadership role over time. In my opinion, he’s worth the investment.
10/2/2025
Larry H. VERIFIED CUSTOMER
Service was exceptional as always Tanner was very good! (Must have been trained by Juan)????
10/1/2025
Katherine P. VERIFIED CUSTOMER
It was a very efficient visit. All my questions were answered and the necessary actions were taken. I have no complaints. Justin was very kind and patient and explained everything clearly.
10/1/2025
Kam B. VERIFIED CUSTOMER
Wonderful service!
10/1/2025
Kelly W. VERIFIED CUSTOMER
Ken was awesome, super responsive and helpful getting me to and from the dealership! Thank you!
10/1/2025
Nicholas D. VERIFIED CUSTOMER
Kyle was a cool kid, kind and courteous. Haha made a joke about my phone and he laughed and seemed like an overall great customer service rep.
10/1/2025
Sue B. VERIFIED CUSTOMER
Listens and is very helpful!
10/1/2025
Anthony G. VERIFIED CUSTOMER
Tanner was very helpful in addressing my situation. Very pleasant to work with.