**** communicated very well with me through the whole process.
8/31/2025
Raymond C. VERIFIED CUSTOMER
Great service and communication from Bill
8/31/2025
Denny S. VERIFIED CUSTOMER
thank you
8/31/2025
Artie L. VERIFIED CUSTOMER
He was great
8/31/2025
Rubicela A. VERIFIED CUSTOMER
Fast and I like how they send a video or what was going on or what they doing with the car.
8/31/2025
Levi G. VERIFIED CUSTOMER
Friendly and prompt service! Thanks
8/30/2025
Grant F. VERIFIED CUSTOMER
Ken was great to work with. We really appreciated his desire and ability to work us in when our van was having problems last weekend. That was a huge help! Also, his communication and explanation of the process was excellent. Thank you!
8/30/2025
Scott S. VERIFIED CUSTOMER
The service was completed quickly and Justin Adams was very helpful. Thank you.
8/30/2025
Theodore M. VERIFIED CUSTOMER
Awesome Service!
8/30/2025
Ed P. VERIFIED CUSTOMER
Justin was great
8/30/2025
Steve M. VERIFIED CUSTOMER
Bob did a fantastic job of explaining the maintenance and communicating the next steps. Thank you!
8/29/2025
Jeff A. VERIFIED CUSTOMER
Justin was great.
I didn't realize or see that you were going to charge me to use a credit card. Just seems like a cost of doing business. I'll be reluctant to use Pedersen in the future. I would have paid cash.
8/29/2025
Michael B. VERIFIED CUSTOMER
Good customer service and done in a timely manner.
8/29/2025
Jessica D. VERIFIED CUSTOMER
My issue is not with William or even the people who serviced my vehicle. My issue is that the person with whom I spoke when I made the service appointment misled me in 2 ways:
1) I was told to park and go inside to check in. I specifically asked whether to put my car in line, and was told not to. That’s incorrect information for this location.
2) I was told it would take 30-60 minutes, but the service people said 60-75. I didn’t find that out until I had waited past 60 minutes and then walked back in to the service bays to check.
In the future, it would be nice if the information shared by the scheduler was true.
Otherwise, the service was great!
8/29/2025
Rachel H. VERIFIED CUSTOMER
Tanner was very courteous and helpful. Thank you!
8/29/2025
Nancy H. VERIFIED CUSTOMER
Job well done
8/29/2025
Cheryl B. VERIFIED CUSTOMER
Alex handled my service today all of the service department employees are always friendly and helpful
8/29/2025
Jennifer M. VERIFIED CUSTOMER
Justin was thorough, kind, and fantastic.
8/29/2025
Patricia S. VERIFIED CUSTOMER
Thorough and explaining to me exactly what I was having done.