Service was unfriendly. The wait was longer than expected especially for having an appointment. I did not receive a detailed receipt and no one answered phone today in order to request the digital version.
12/6/2025
William S. VERIFIED CUSTOMER
Everything went well and Bill was excellent.
12/6/2025
Kristy N. VERIFIED CUSTOMER
Very professional
12/6/2025
Janalee M. VERIFIED CUSTOMER
Always appreciate the great customer service Pedersen gives.
12/6/2025
Sharon V. VERIFIED CUSTOMER
The folks at Pedersen are wonderful. They always take good care of our car and they are great communicators.
12/6/2025
Amy K. VERIFIED CUSTOMER
**** was great! I really appreciated his communication through the process and professionalism.
12/6/2025
Michelle O. VERIFIED CUSTOMER
Kyle was delightfully courteous, professional, attentive and helpful. Smokey was wonderful and charming. Your staff and professionalism is like a breath of fresh air. Thank you for your commitment to treating customers like they matter. This is why I drive to FOCO from Denver for your service.
12/6/2025
Janey S. VERIFIED CUSTOMER
All professional
12/6/2025
Lauren N. VERIFIED CUSTOMER
Trevor always goes above and beyond, he’s the best! Wouldn’t go anywhere else.
12/6/2025
Carmen H. VERIFIED CUSTOMER
Great service!! Thank you
12/6/2025
Lesley F. VERIFIED CUSTOMER
Everything went well.
12/6/2025
Huynh B. VERIFIED CUSTOMER
Good
12/6/2025
Matt M. VERIFIED CUSTOMER
The only comment I have is that there should
Be a basket on the door to catch keys when dropping off early.
12/2/2025
Andy J. VERIFIED CUSTOMER
I appreciated there was no attempt to upsell services. And the amount of time for service was ????????
12/1/2025
Kierann T. VERIFIED CUSTOMER
I had a brief conversation with Smokey about 55,56 and 57 Chevys!
11/26/2025
Mary S. VERIFIED CUSTOMER
The service was fine. Trevor was gracious. There was some confusion about what service I was receiving so he thought it would take until 2 pm. My appointment was at 11 am. I took an Uber to my Fort Collins home. Then 1 hour later I got the call it was done.
All the people helped clear up what service I was receiving, a key being calibrated not a fob. The key had another name I hadn’t heard before.
All were helpful and kind. Thank you. Over the years we have purchased 5 Toyota trucks from you all.
Sincerely,
Mary
11/26/2025
Daniel C. VERIFIED CUSTOMER
Ken was great and easy to work with!
11/26/2025
Kenneth &. VERIFIED CUSTOMER
Kyle and the technician were awesome even though neither of them got my F1 jokes about the speedy service. ????
11/26/2025
Craig P. VERIFIED CUSTOMER
Very helpful and courteous. Knowledgeable about specials offered for discounts etc.
11/26/2025
Laverne L. VERIFIED CUSTOMER
I have been coming to Peterson for years and have always received excellent service