Very professional service. Vehicle service completed in expected time frame. Very pleased!
11/1/2025
Denai T. VERIFIED CUSTOMER
Justin was great and very helpful!
11/1/2025
Saundra B. VERIFIED CUSTOMER
**** did not phone me to let me know my vehicle was ready. I phoned a couple of messages in which I asked **** to phone me concerning my vehicle. I never heard from him.
11/1/2025
Joshua C. VERIFIED CUSTOMER
Keep up the excellent work!!
11/1/2025
Sherona S. VERIFIED CUSTOMER
a problem!They broke a hose in my car. That was fixed great. But my front passenger seat is filled with mud from someone’s shoes. Why would footprints be all over my car? My child does not ride in the front and the back seat my child sits in is cleaner than my front seat is now. Do we no longer respect peoples property? I do not keep a messy car and I was not impressed that my car was treated that way. I would love to continue using this dealership for the convenience because it is close to work but I don’t trust you all with my car.
10/31/2025
Leslie P. VERIFIED CUSTOMER
I will answer it .
10/31/2025
Arny L. VERIFIED CUSTOMER
Super efficient team and the complimentary Uber ride sealed the deal!
10/31/2025
Bradford H. VERIFIED CUSTOMER
Valve step cap missing and others not tightened. Pressure in tires not uniform. 36, 37 and 38 lbs. not sure if nitrogen was used to fill. Concerned by the sloppiness and wonder if lug nuts were tightened properly.
10/31/2025
Michael P. VERIFIED CUSTOMER
Very professional and helpful.
10/31/2025
Kathy R. VERIFIED CUSTOMER
Justin is always so friendly, helpful, and knowledgeable!
10/31/2025
Steven F. VERIFIED CUSTOMER
2.5 hours for oil change + tire rotation is too long…
10/31/2025
Ross H. VERIFIED CUSTOMER
The last time I was in, I had brought my Sienna (purchased new from Pedersen) in to have the oil changed in which they did a few things except the oil change, which was very frustrating. This time around with all of the technical glitches and having to take extra time last night so I could take my vehicle home it just left another sour taste. If I'm paying $70 for a conventional oil change, the service better be top notch. I've been disappointed too much with Pedersen, likely not returning.
10/31/2025
Karen M. VERIFIED CUSTOMER
No thank you
10/31/2025
Randall M. VERIFIED CUSTOMER
Everyone was friendly and engaging. Excellent customer service as usual.
10/31/2025
Noe O. VERIFIED CUSTOMER
Exelente atencion ! gracias!!
10/31/2025
Gregory G. VERIFIED CUSTOMER
Ever service seems to take a much longer time than expected. Just to rotate my tires was around 2 hours. This is common for ever service I’ve had. I had an oil change that last almost 3 hours.
10/31/2025
Mark P. VERIFIED CUSTOMER
Include Smokey and technician as people who were very helpful as well.
10/31/2025
Ed M. VERIFIED CUSTOMER
My service was express service. I just can’t imagine why it took 2 hours. Completely unacceptable