Justin’s the best. Hands down. He should receive a raise and be offered to work a 4 day workweek.
12/11/2025
Mary M. VERIFIED CUSTOMER
Inefficient pay at bay c, car was not where they told me, back and goth waiting area to bay very annoying. Just return to pay at window and walk out front door
12/11/2025
Alex M. VERIFIED CUSTOMER
Kyle was kind and informative during my service, updating me throughout the process.
12/11/2025
William D. VERIFIED CUSTOMER
50 bucks for new windshield wipers is disappointing.
An hour and 45 minutes for an oil change is also disappointing.
And in your waiting area, there is some old advertisements for checking your battery because of the heat. Offer expires June 30. Shows lack of attention in the detail since it is the middle of December.
Merry Christmas!
12/11/2025
Dwane K. VERIFIED CUSTOMER
Didn't achieve the problem. Solution zero. Complained about miscellaneous. ???? Thanks. Have a good holiday. Walmart solve d. Problem.
12/11/2025
Daun A. VERIFIED CUSTOMER
I was very happy with my service the other day. I had a nail in my tire and just stopped in without an appointment. They fixed me up!
12/11/2025
Daniel P. VERIFIED CUSTOMER
Thanks for the tire repair and for fitting an unscheduled visit into your busy schedule.
12/11/2025
Deborah T. VERIFIED CUSTOMER
Thank you but I need to come back n have them put my CarPlay back in everytime I come in they change my settings n I can’t get my car play to come back up
12/11/2025
Curt L. VERIFIED CUSTOMER
I was very pleased that Pedersen had the needed part in stock and could fit me in on the same visit!
12/11/2025
Phillip J. VERIFIED CUSTOMER
My only complaint is the headlights were turned off after I received the car back. I didn't realize this until that night when I picked up my wife and she said they were off.
12/11/2025
Diane S. VERIFIED CUSTOMER
It would be nice if you vaccinated and waged the car too.
12/9/2025
Shelley K. VERIFIED CUSTOMER
I was there for almost 2 hours for just an oil change. Not the first time. But it might be the last. Your team signing people in is friendly but I've stood there waiting for anyone to even acknowledge me much less help check me in. One time everyone seemed to be having a coffee klatch at the end if the bay, ignoring customers. You need to manage the workload better so that if I make an appt, my car actually gets in close to that appt, not an hour later. And when someone checking a customer out tells another employee to drive the car to the curb, that someone needs to pay attention and not park it in the lot, leaving the customer to stand around waiting for 15 minutes. I understand mistakes are made but if you're so busy that your employees are overwhelmed and not paying attention, then you have a much bigger problem than any one person. That's a mgmt problem. Fix it or im done with you
12/9/2025
Lindsay B. VERIFIED CUSTOMER
Service was fine. Tech was nice and helpful. Sending me a text when I’m on my way that you are now charging 3% for using credit cards is annoying and makes me want to go somewhere else. If you have to work those fees into the service costs I would prefer that over acting like you can’t afford to pay the processing fees. You are Pedersen Toyota. I’m already overpaying for your service.
12/9/2025
Dean V. VERIFIED CUSTOMER
Kyle was great!
12/7/2025
William M. VERIFIED CUSTOMER
Alex was personable and communicated well. Thx!
12/7/2025
David H. VERIFIED CUSTOMER
Everything went smooth, from check-in, to progress communication, to closing out my ticket and delivering my car back to me.
Thank you for a job well done.
12/6/2025
Claudia P. VERIFIED CUSTOMER
So far, I’ve had great service. Thank you.
12/6/2025
Janette D. VERIFIED CUSTOMER
Courteous and good customer service.
12/6/2025
Rickey F. VERIFIED CUSTOMER
????
12/6/2025
Tommy W. VERIFIED CUSTOMER
Alex was very helpful and did a great job with customer service.