I appreciated my service man. Knowledgeable, friendly and trustworthy. I really appreciated having him work my service ticket. Jim
2/26/2026
Nancy M. VERIFIED CUSTOMER
Justin was great! very helpful, wanted to solve my service issue. will ask for
him
next time!
2/26/2026
Jonathon S. VERIFIED CUSTOMER
Took longer than expected. I showed up on time for an oil change and tire rotation @ 10:15. I didn't leave until after 12:30.
2/26/2026
Leonard H. VERIFIED CUSTOMER
My purchase of a used 2016 Toyota Tundra
has been a great experience, the service
department was great to work with
2/25/2026
Luis O. VERIFIED CUSTOMER
Service was good and the speed was just right, information about service and videos were amazing, never seen that in another Toyota, i really liked it, only little thing, the floor mat was in the back of the car I guess they should put back in the front of the car as it was delivered and I found the back of the label (the backing) inside of the car, i think that kind of little trash should be in a bin not in the car, just little details but I was very satisfied with the service and attention
2/25/2026
Randall T. VERIFIED CUSTOMER
Very competent and considerate.
2/25/2026
Kathleen H. VERIFIED CUSTOMER
There’s an intermittent issue that is unresolved and frustrating.
2/25/2026
Sharon B. VERIFIED CUSTOMER
I dropped my car off at 10:30 to have fluids changed. I had planned on staying while the work was done, but was told the car wouldn’t be ready until 3 or 4 pm. A Uber ride home was arranged for me. Around 4pm I called to see if the work was done. That’s when I learned the transmission fluid change had not been done nor included in the original estimate. I had a doctor’s appointment at 9 am the next day so the delay was not acceptable. And what is the problem with the service department line not accessible after about 4:15? I finally contacted someone in the new car sales who relayed information to my service advisor. Reflecting on today’s events, I will be taking my car elsewhere in the future.
2/25/2026
Jill F. VERIFIED CUSTOMER
The service , Bill was super responsive to my issue with my car. The mechanic was concerned and did everything possible to make sure my car was OK. I really trust this company and I’ll be back!
2/25/2026
Corbin Y. VERIFIED CUSTOMER
Please do not contact me about this.
2/25/2026
Dale E. VERIFIED CUSTOMER
Tanner was very professional and informative.
2/25/2026
Keith J. VERIFIED CUSTOMER
I dropped my car off at 745 am. For very basic maintenance. Why was it not ready until 520 at night?
2/25/2026
Mary H. VERIFIED CUSTOMER
Trevor was MOST helpful!!!!!
It is your good fortune to have him working for you !
2/25/2026
Amy K. VERIFIED CUSTOMER
Excellent service
2/25/2026
Robert G. VERIFIED CUSTOMER
Ken provided outstanding service!
2/24/2026
Jason M. VERIFIED CUSTOMER
Never actually interacted with ****. Dropped it off on Saturday, was told the parts were going to come in on Tuesday, it took me reaching back out on Friday to get an answer on if my truck was done with service. Was charged $45 for tire rotation after I was told that would be included after buying my tires through Toyota. Truck was really rough starting upon pick up. After expressing my concerns with a service advisor, the service manager took the truck back and figured out a solution. It shouldnt take elevating to the service manager to understand my concern of something was not a problem upon drop off and it is now a problem after service.
2/24/2026
Ann P. VERIFIED CUSTOMER
Chris was great, very helpful.
2/24/2026
David F. VERIFIED CUSTOMER
Mechanic forgot to reset service needed light on my car
2/24/2026
Duane W. VERIFIED CUSTOMER
I like the system you have with the videos of what was found during the work