We have been your customer since 1986 and Robert has helped us off and on the last 3 decades. He is always, Curtious and knowledgeable and has properly advised us on the needed services. Thank you Robert.
3/10/2026
Bryan C. VERIFIED CUSTOMER
Fast and efficient service!
3/10/2026
Mike P. VERIFIED CUSTOMER
I did not appreciate the service advisor lecturing me over the phone about the steps that should be taken for fleet billing. At Mountain States Toyota in Denver, the advisor gave me no grief when I picked up a different vehicle today and stated that billing goes through fleet rather than credit card.
3/10/2026
Gary H. VERIFIED CUSTOMER
Trevor was fine I describing service and communicating. I was very disappointed with how long servicing took. I brought vehicle in at 10 AM and was told and expected servicing to be completed by 3PM, nor 4:15 PM when vehicle was returned to me. As a loyal customer I travel an hour from Broomfield to have my car serviced at Pedersen.
3/10/2026
Lee R. VERIFIED CUSTOMER
Bob really keeps me on the road to success, never breaking down out there in the wild and crazy world.
3/10/2026
Bret H. VERIFIED CUSTOMER
The issues that I came in for started again about 10 minutes after I picked up the vehicle. Not resolved.
3/10/2026
Megan L. VERIFIED CUSTOMER
Quick, helpful, and professional service
3/8/2026
Ryan A. VERIFIED CUSTOMER
Follow up on work on vehicle after it was completed was not up to par in my opinion
3/8/2026
Lilie C. VERIFIED CUSTOMER
Ken was pleasant, helpful and took time to answer our queries. A very satisfied cusmer here. Keep up the good work!
3/8/2026
Russell F. VERIFIED CUSTOMER
It seemed to me that whoever drove my car, had an extremely hard breaking because everything I had in the back was jammed up against the back of the front seats… Those items had been in the back of my car for quite some time and never shifted. I have a bag of tools that probably weigh 20 pounds they have been jammed all the way up behind the front seats.
3/8/2026
Michael P. VERIFIED CUSTOMER
I was told my vehicle was ready. Got an uber just fine. Showed up at 10:11AM at the dealership. I went to Will’s desk, he graciously explained we were not charged for the patch job on our tire. Which I appreciated and said as much. Will said I should wait in the lobby for my car to be brought to me out front. No problem. I waited for about 15 mins patiently wondering where my truck was. Decided about 20 mins in to go ask. When I did Will showed me a camera of my truck still in the other lot… but again, my car was “ready”… like fine I go back and wait 10-15 more mins. No car. No service understanding what’s going on. I look out the window. My truck is parked with no one there. I go out to it. No key in the truck. I go back to Will’s desk? The key is hanging in a key ring. Are you kidding me?
3/7/2026
Marilyn G. VERIFIED CUSTOMER
i think highly of your service department. I think there might have been a misunderstanding b/c I thought you knew I had to get in and out as quickly as possible. But I had to keep pushing to get a time it would be ready, then they didn’t know where the car was being serviced (it was a routine maintenance job). The three men I dealt with were polite and professional, so I think it was maybe a combination of things. All I know is that I showed up for my shift a few minutes late, and missed getting lunch.
3/7/2026
Lloyd K. VERIFIED CUSTOMER
Excellent service, great job of getting me back on the road to continue my trip home to Glenwood Springs. Much better than the service I've received at other dealers. Thank You!
3/7/2026
Susan M. VERIFIED CUSTOMER
Verycourteous and professional!
3/7/2026
Andrew H. VERIFIED CUSTOMER
Service team was great. There was an oversight on suggested maintenance that was already done last service check that I approved (my oversight) and Trevor corrected the oversight after discussing with him when I caught both my oversight and the service team’s oversight despite them already doing the service. I appreciated how he owned it on their end and went above and beyond to correct it. Moments like this is where trust is strengthened and I will continue to be a loyal customer bringing in my Toyota(s) for service. Great work to all the team!
3/7/2026
Michael C. VERIFIED CUSTOMER
**** is easy to work with. We appreciate him looking into what was truly a problem. Our trip diving home was great. No problems.
Mike and Terry Caldwell
3/7/2026
John T. VERIFIED CUSTOMER
The service was top-notch! Alex was the person that I spoke with and he did an outstanding job I had forgot my credit card and had to go home and get it and he trusted me enough to just do that and then I called him and we straightened it out but I will continue using you guys no reason to quit
3/7/2026
Brittany A. VERIFIED CUSTOMER
Check in was smooth and service was great
3/6/2026
Emily M. VERIFIED CUSTOMER
Good communication and positive. Thanks!
3/6/2026
Karen R. VERIFIED CUSTOMER
Your service is always on time and efficient. Much appreciated! Thank you!