Kyle was very helpful and flexible with the work needed
2/15/2026
Sara H. VERIFIED CUSTOMER
The process of dropping off and picking up my vehicle is so odd. When I dropped off my vehicle there were multiple employees in the garage drop off area and many of them just walked by me without making any sort of contact. Even a just someone making eye contact and mentioning “we will be with you in a moment” would have been helpful. I’m never sure if I’m supposed to go to the desk if the employee who is assigned my car or just stand there and wait. When the employee did help me they were friendly but otherwise I am just standing there being ignored. It’s a weird feeling especially as a female who has been treated poorly at other service places.
2/15/2026
Marcellyn G. VERIFIED CUSTOMER
Everything was great!
2/15/2026
Tyler W. VERIFIED CUSTOMER
Excellent service! Can’t wait to come back in the future!
2/14/2026
Mel S. VERIFIED CUSTOMER
Great communication! Vehicle delivered on time as promised!
2/14/2026
Kaylin B. VERIFIED CUSTOMER
Thank you Bill and Aaron. It’s always great to see you guys!
2/14/2026
Patricia K. VERIFIED CUSTOMER
Nice exchange. Timely attention, i will come back!
2/14/2026
Ryan G. VERIFIED CUSTOMER
Fantastic customer service
2/14/2026
Doug G. VERIFIED CUSTOMER
Kyle was great to with, he explained everything that was done to my truck, I will definitely come back to Pederson . Great service
2/14/2026
Michael W. VERIFIED CUSTOMER
**** always exceeds in getting the job done timely and done right
2/14/2026
Cesar M. VERIFIED CUSTOMER
Justin was awesome #1.
2/14/2026
Sharon R. VERIFIED CUSTOMER
Kent efficient and kept me informed
2/14/2026
Lois S. VERIFIED CUSTOMER
They were able to get me in right away to fix my tire
2/13/2026
Robert L. VERIFIED CUSTOMER
Alex was super helpful, straightforward, and helped me understand what and why the work was performed.
2/13/2026
Tory M. VERIFIED CUSTOMER
Alex is great!
2/13/2026
Colton R. VERIFIED CUSTOMER
Bob was great, punctual and easy to work with
2/13/2026
Edwin G. VERIFIED CUSTOMER
Thanks for being a trusted service for my Toyota.
2/13/2026
James K. VERIFIED CUSTOMER
I had requested an estimate as to when the service on our RAV4 would be completed @ ~3:15 pm on 2/11/26. I sent the text via the www.prd.updatepromise.com app linked to my Toyota vehicle under “Message to Service Advisor”. I never received a response to my request. At 5:06 I did get a text stating the vehicle was ready for pickup, but that the service department would be closing @ 5:30. We managed to get to your dealership before 5:30 and get but it was close. I would have preferred more lead time picking up the vehicle.