Alex treated me like a customer he had worked with for years. He’s the perfect ambassador for your dealership. We just moved to town and we have 3 Toyotas. We will be back and I will refer all of my new real estate clients to Pederson.
1/6/2026
Barry D. VERIFIED CUSTOMER
Ken answered my questions and kept me updated on progress on my car. A great representative of your company.
1/6/2026
Brittany H. VERIFIED CUSTOMER
Alex was really helpful! Service was quick and everything I needed.
1/6/2026
Scott C. VERIFIED CUSTOMER
Service was completed on time as stated.
1/5/2026
Rochelle O. VERIFIED CUSTOMER
While in the waiting room, I heard an employee somewhere behind the desk belch very loudly at least twice. I will continue to come back for service, but it was disgusting.
1/5/2026
Preston O. VERIFIED CUSTOMER
Satisfied
1/5/2026
Patrick R. VERIFIED CUSTOMER
Ken was great. I love the texts to let me know everything that was going on. Also the gentleman who met me when I pulled in was incredibly kind and friendly and made it a great start to the visit.
1/5/2026
Thomas C. VERIFIED CUSTOMER
I was told it would take 1 hr 20 minutes at the most, but it took 2 hours! This was a simple 40,000 service where I waited in the shop.
1/4/2026
Larry L. VERIFIED CUSTOMER
You charged me a $130 for a factory covered warranty and a factory recall Service. I complained and my fee was dropped to $93 again for service covered by warranty. At that point I just paid the fee and decided to just move on from Toyota, if this is how you treat your customers if this is how you reward loyalty.
1/4/2026
Marwan O. VERIFIED CUSTOMER
Unfortunately I just noticed oil under the car, no oil wan on my garage floor before this oil change. I will bring in the car first thing Monday.
1/4/2026
Mary A. VERIFIED CUSTOMER
They got me in & out and were very professional explaining what was done to my vehicle.
1/4/2026
Phil G. VERIFIED CUSTOMER
Very professional and addressing my concerns
1/4/2026
Jill C. VERIFIED CUSTOMER
Ken was helpful, knowledgeable and kept me informed throughout the service appointment. Thanks again!!
1/3/2026
Marilyn H. VERIFIED CUSTOMER
Bill was very nice and very efficient. He treated me with respect. Showed me different brands of tires that would be good for my car and the type of driving I do.
1/3/2026
Pamela A. VERIFIED CUSTOMER
William was great to work with. I also wanted to mention the gentleman who greeted me when I first drove in. I don’t know his name, nice man with grey hair. He had great customer service skills, asked me how I was doing, made great eye contact, etc.
please keep up the good work with customer service skills. It makes a difference!
1/3/2026
Tim S. VERIFIED CUSTOMER
I had an issue with my truck and William answered all my questions. William is a great guy and very professional. Thank
1/3/2026
Harold B. VERIFIED CUSTOMER
We left 2 messages for **** but never called us back