Alex did a bang up job. Good man to have working for you.
2/19/2026
William K. VERIFIED CUSTOMER
I am very appreciative.of the help Bob Troutman has provided for over 27 years.
2/19/2026
Jonna L. VERIFIED CUSTOMER
Justin was great!! Friendly and efficient
2/19/2026
William W. VERIFIED CUSTOMER
Did well. Thanks.
2/19/2026
Manning M. VERIFIED CUSTOMER
Thank you!
2/19/2026
Haley B. VERIFIED CUSTOMER
Alex and the whole service team always do an absolutely fantastic job!
2/19/2026
Aubrey P. VERIFIED CUSTOMER
We always appreciate the opportunity to work with Bob Troutman. Great service from Pedersens
2/19/2026
Sue B. VERIFIED CUSTOMER
Thanks
2/19/2026
Not Provided. VERIFIED CUSTOMER
TREVOR DID AN EXCELLENT JOB HELPING ME GET THE CAR DIAGNOSED.
2/18/2026
Dewitt F. VERIFIED CUSTOMER
Polite, professional and fast
2/18/2026
Mark S. VERIFIED CUSTOMER
I was disappointed that I was not able to schedule a tech to look at a faulty switch on the car. The door lock button is fully depressed, stuck in that position, and not functional. I am from out of state by moving to the area and was told it would be many days before I could get anyone to “run diagnostics” and replace the button.
Oil change and warranty inspection were fine
2/18/2026
Megan W. VERIFIED CUSTOMER
Alex provided optimal customer service and gave me updates and suggestions throughout the service appointment. Will certainly return and recommend to friends and family.
2/18/2026
Frank C. VERIFIED CUSTOMER
Good job
2/18/2026
Mark E. VERIFIED CUSTOMER
I am going tomorrow to talk to the service manager to discuss numerous, glaring problems that occurred during this service visit. Bob did a super job. The problem was with the execution of the service; from your online service requests, how Bob had to redo my service requests that were done online (twice), I was not notified about some deferred items that could have been taken care of during this service visit, the MPI that missed the nail in the tire (caught on the second day), the notification that stated the vehicle was ready but was not (2 hours after original notification), and how my spare tire jack rods were left on the backseat floorboard and you lost my locking lug that was in the bag. Once again, Bob did a super job but the execution was terrible.
2/18/2026
Rodney B. VERIFIED CUSTOMER
Great job.
2/18/2026
**** O. VERIFIED CUSTOMER
Solid oil change ????
2/18/2026
Catherine B. VERIFIED CUSTOMER
Friendly service , quick , affordable
2/18/2026
Frederick P. VERIFIED CUSTOMER
Alex and Nick did a fantastic job. Thank you!
2/18/2026
Ranis Z. VERIFIED CUSTOMER
I had a great experience with Alex Saunders. He was professional, helpful, and explained everything clearly. The service was completed on time and I’m very satisfied. Thank you for the excellent customer service!
2/18/2026
Brett S. VERIFIED CUSTOMER
Only things I feel I would add to the video inspection when large services such as driveline maintenance is performed, quick videos of fluids draining and and re-filling, old filter (removed) new filter installed. Even for oil changes would be value to me personally.
Thank you for the service!