Alex was super helpful, straightforward, and helped me understand what and why the work was performed.
2/13/2026
Tory M. VERIFIED CUSTOMER
Alex is great!
2/13/2026
Colton R. VERIFIED CUSTOMER
Bob was great, punctual and easy to work with
2/13/2026
Edwin G. VERIFIED CUSTOMER
Thanks for being a trusted service for my Toyota.
2/13/2026
James K. VERIFIED CUSTOMER
I had requested an estimate as to when the service on our RAV4 would be completed @ ~3:15 pm on 2/11/26. I sent the text via the www.prd.updatepromise.com app linked to my Toyota vehicle under “Message to Service Advisor”. I never received a response to my request. At 5:06 I did get a text stating the vehicle was ready for pickup, but that the service department would be closing @ 5:30. We managed to get to your dealership before 5:30 and get but it was close. I would have preferred more lead time picking up the vehicle.
2/13/2026
Aidan L. VERIFIED CUSTOMER
Great job, nice and easy to work with.
2/13/2026
Nova M. VERIFIED CUSTOMER
Always amazing service!!!
2/13/2026
Linda B. VERIFIED CUSTOMER
Services we quickly completed were polite
2/13/2026
Trisha A. VERIFIED CUSTOMER
Great customer service and vehicle service.
2/13/2026
Haley M. VERIFIED CUSTOMER
Robert refused to listen to anything I had to say. I tried telling him repeatedly that I had personally already replaced a recalled part. He kept bluntly replying, "No, you didn't." Perhaps because I'm a woman, he wouldn't listen.
The things I requested be inspected for the appointment in the first place were not inspected. If recalls take priority over why I made the appointment I wish that was communicated.
It's very sad that I have to have a man accompany me to your business to be heard and not gaslit. Robert was fairly unprofessional.
2/12/2026
Wanda K. VERIFIED CUSTOMER
My car was quickly & efficiently serviced. I really appreciated the Uber service offered.
2/12/2026
Ashley D. VERIFIED CUSTOMER
Justin and Chris are always excellent!
2/12/2026
Steve G. VERIFIED CUSTOMER
The service and accessories team has always done a great job on my Tundra. Thanks for everything and keep up the great work.
2/12/2026
Michael R. VERIFIED CUSTOMER
**** was great. The estimated were incorrect and he got those fixed. Very happy you guys got me back in the next day to fix brake pads and patch the tire.
2/12/2026
Georgia H. VERIFIED CUSTOMER
Service is wonderful,thank you for taking such good care of my Venza.
2/12/2026
James A. VERIFIED CUSTOMER
My car still isn’t ready. As it is a 1974 Land Cruiser, the technician qualified to work on it was on a big, difficult job and could not work on my old car.
Hopefully the work will be completed tomorrow.
Not Bob’s fault, I think.
2/12/2026
David H. VERIFIED CUSTOMER
I was pleased with the way I was treated....and pleased with the way my truck was treated, too. :)
2/12/2026
Cynthia S. VERIFIED CUSTOMER
My husband communicated with Robert about leaving my car until 2/21.
We are out of town until 2/21.
2/12/2026
Scott D. VERIFIED CUSTOMER
Alex was pleasant but thorough . I would love to deal with him in the future .