Justin , as always, sensitive, accurate, and. Friendly service.
2/17/2026
Ross M. VERIFIED CUSTOMER
Alex was great! He helped me to understand the services that were going to be performed on my truck and the pricing.
2/17/2026
Terry V. VERIFIED CUSTOMER
Always a pleasure to work with the service team. Do their best to get you in and out. Thank you
2/17/2026
Patrick M. VERIFIED CUSTOMER
Thank you for setting up the Uber ride. Very helpful!
2/17/2026
Deetta C. VERIFIED CUSTOMER
Alex was excellent in his customer service skills. I had to come back to the shop as a fault code came on the dash and another service manager and him worked until they could get the code read correctly and I have scheduled an appointment for a followup. THANK YOU ALEX!!!
2/17/2026
Liane V. VERIFIED CUSTOMER
It is always a great experience
Thank you
2/17/2026
Mark M. VERIFIED CUSTOMER
I dropped my car off at 9:30 am on Friday. The service advisor gave me a 3:30-4 pm estimate for the car being ready. I didn’t receive a call from Pedersen, called at 5 pm & left a message with the service department, called the service department again Saturday morning at 7:30 am & still didn’t receive a return call. I found the card that Bob T. gave me, left him a message & 15 minutes later received a text that our vehicle was ready. We have bought 9 cars from Pedersen in the 15 years. We deserve better service.
2/16/2026
Ryan K. VERIFIED CUSTOMER
Kyle was very helpful and flexible with the work needed
2/15/2026
Sara H. VERIFIED CUSTOMER
The process of dropping off and picking up my vehicle is so odd. When I dropped off my vehicle there were multiple employees in the garage drop off area and many of them just walked by me without making any sort of contact. Even a just someone making eye contact and mentioning “we will be with you in a moment” would have been helpful. I’m never sure if I’m supposed to go to the desk if the employee who is assigned my car or just stand there and wait. When the employee did help me they were friendly but otherwise I am just standing there being ignored. It’s a weird feeling especially as a female who has been treated poorly at other service places.
2/15/2026
Marcellyn G. VERIFIED CUSTOMER
Everything was great!
2/15/2026
Tyler W. VERIFIED CUSTOMER
Excellent service! Can’t wait to come back in the future!
2/14/2026
Mel S. VERIFIED CUSTOMER
Great communication! Vehicle delivered on time as promised!
2/14/2026
Kaylin B. VERIFIED CUSTOMER
Thank you Bill and Aaron. It’s always great to see you guys!
2/14/2026
Patricia K. VERIFIED CUSTOMER
Nice exchange. Timely attention, i will come back!
2/14/2026
Ryan G. VERIFIED CUSTOMER
Fantastic customer service
2/14/2026
Doug G. VERIFIED CUSTOMER
Kyle was great to with, he explained everything that was done to my truck, I will definitely come back to Pederson . Great service
2/14/2026
Michael W. VERIFIED CUSTOMER
**** always exceeds in getting the job done timely and done right
2/14/2026
Cesar M. VERIFIED CUSTOMER
Justin was awesome #1.
2/14/2026
Sharon R. VERIFIED CUSTOMER
Kent efficient and kept me informed
2/14/2026
Lois S. VERIFIED CUSTOMER
They were able to get me in right away to fix my tire