Trevor was MOST helpful!!!!!
It is your good fortune to have him working for you !
2/25/2026
Amy K. VERIFIED CUSTOMER
Excellent service
2/25/2026
Robert G. VERIFIED CUSTOMER
Ken provided outstanding service!
2/24/2026
Jason M. VERIFIED CUSTOMER
Never actually interacted with ****. Dropped it off on Saturday, was told the parts were going to come in on Tuesday, it took me reaching back out on Friday to get an answer on if my truck was done with service. Was charged $45 for tire rotation after I was told that would be included after buying my tires through Toyota. Truck was really rough starting upon pick up. After expressing my concerns with a service advisor, the service manager took the truck back and figured out a solution. It shouldnt take elevating to the service manager to understand my concern of something was not a problem upon drop off and it is now a problem after service.
2/24/2026
Ann P. VERIFIED CUSTOMER
Chris was great, very helpful.
2/24/2026
David F. VERIFIED CUSTOMER
Mechanic forgot to reset service needed light on my car
2/24/2026
Duane W. VERIFIED CUSTOMER
I like the system you have with the videos of what was found during the work
2/24/2026
Francine B. VERIFIED CUSTOMER
Thank you
2/23/2026
Leslie K. VERIFIED CUSTOMER
Thank you. Very easy process.
2/22/2026
Melissa M. VERIFIED CUSTOMER
The service was faster than expected. Thank you
2/22/2026
Jenna R. VERIFIED CUSTOMER
Justin is very kind and considerate!
2/21/2026
Brett A. VERIFIED CUSTOMER
It took your team almost 48 hours to get a fob which I purchased there and then another $300 for it to be programmed. That is completely unacceptable and I am going to most definitely spread the word about the debacle and cost for a single fob to be programmed.
Brett A
2/21/2026
Susan M. VERIFIED CUSTOMER
I would have appreciated a video of the technician checking out the truck!!
2/21/2026
Charlene S. VERIFIED CUSTOMER
Service was great. Fast and knowledgeable. Thank you.
2/21/2026
Barbara K. VERIFIED CUSTOMER
Great experience!
2/21/2026
Roy R. VERIFIED CUSTOMER
Once again, I am completely satisfied with the service provided by you and your company. I will continue to recommend your services.
2/20/2026
Tracy S. VERIFIED CUSTOMER
Tanner provided super friendly, quick service.
2/20/2026
Sean S. VERIFIED CUSTOMER
Tanner was great. Everything was smooth, efficient, and well communicated
2/20/2026
Jacqueline S. VERIFIED CUSTOMER
Incredibly helpful, kind and patient while it was busy, lots of activity. Bill just has great energy and is really great to work with. I’ve actually not been using Pedersen for service but Thanks to awesome experience overseen by Bill…that will change????????
2/20/2026
Renee F. VERIFIED CUSTOMER
The initial call I made to Pedersen about my gouged tire was great, she told me to pull right in to the garage and get my tire checked. Things went downhill from there. My two interactions with Trevor and the scheduler I talked to on Tuesday made me feel silly and small. I need to feel safe on I25, not humiliated for asking for help.
Chris’s phone call made me feel so much better, I hope this is a learning experience so others don’t feel like I did.
Thank you,
Renée Forsythe