Thank you for actually having competent mechanics who fix issues. The other northern Colorado dealership is easier to get in to for oil changes and such but they can’t diagnose or fix **** unless the computer tells them what to do. Here, you guys actually get **** done. Thank you.
3/13/2026
Zachary K. VERIFIED CUSTOMER
You guys marked both my air filters as needing to be URGENTLY replaced. Tried to charge me an extra 20 bucks and then made me wait 2 hours. I had such a horrible day going into this and I was hoping I would get good service but I guess I was wrong. I’m never coming back. Screw you guys.
3/13/2026
Cheryl S. VERIFIED CUSTOMER
Ken always does a great job, easy to deal with & answers all my questions.
3/12/2026
Chris A. VERIFIED CUSTOMER
Trevor's good.
3/12/2026
Wendy C. VERIFIED CUSTOMER
He did not make clear exactly what needed to be repaired and how much each repair would cost. I felt rushed and disregarded. The cost for sparkplugs, $750.00 is outrageous. I don't think even a whole case of sparkplugs cost that much!! Really, come on. Sorry I won't be visiting you anytime soon. Sorry. My experience was not good. And I had such high hopes in trusting you would give me a better diagnosis being that this vehicle was originally bought there brand new.
3/12/2026
Judy E. VERIFIED CUSTOMER
I'm happy that they started charging 3% for credit cards that should be made known when you make your appointment.
3/12/2026
Matthew S. VERIFIED CUSTOMER
Chris did an excellent job working through a challenging situation with my Highlander. He was fair, thoughtful and attentive. Really well done!
3/12/2026
Vince C. VERIFIED CUSTOMER
Awesome job!
3/12/2026
Thomas W. VERIFIED CUSTOMER
Excellent service from all
3/12/2026
Steve N. VERIFIED CUSTOMER
Tanner was great as always. Unfortunately the technician who completed the service work did not tighten the drain plug resulting in a lot of oil loss before I realized that it wasn’t hand tight.
3/12/2026
Brock B. VERIFIED CUSTOMER
Great service today, thank you!
3/12/2026
Dorris T. VERIFIED CUSTOMER
Ken was delightful to work with.
3/12/2026
Brian M. VERIFIED CUSTOMER
Great kid with a positive attitude. Can't say that about all of the staff, some are jaded and cranky. Not this one though, he is a hard worker and has a great approach.
3/11/2026
Lorenzo D. VERIFIED CUSTOMER
Transmission flush feels good on truck tech did a good job.
3/11/2026
Arzan A. VERIFIED CUSTOMER
Thank you for the great customer service.
3/11/2026
Ann A. VERIFIED CUSTOMER
Tanner was excellent and so very pleasant. Impressed with him and the whole dealership.
3/11/2026
Patrick S. VERIFIED CUSTOMER
Always a good experience at Pedersen
3/11/2026
Wesley B. VERIFIED CUSTOMER
I called and told both the service receptionist and bob. That I needed 30000 mile service on my tundra. Front and rear differential and transmission. And a a oil change.that was included in the purchase. And there was all recalls that needed to be addressed.i received a call that my truck was ready.came to pick up my truck. The oil change and tire rotation was not done and recalls were never addressed.and asked Bob. And he said no ever said anything. But myself and my wife both asked for the same thing. I was tired and do not have alot if time. So I just left. I have bought 5 toyotas from Chance fritzler. And was always treated well. I and my wife are very disappointed. I was told to come back. I do not have alot of time. I wanted to get everything done at once.
3/11/2026
Howard N. VERIFIED CUSTOMER
Jason was great to work with. Professional and pleasant
3/11/2026
Louis S. VERIFIED CUSTOMER
Thank you again for a job well done Alex was very professional courteous and helpful