After leaving my car, and getting an Uber home, I got a text saying the parts needed did not arrive, and would I like to reschedule for next Saturday. Later I got a text saying the car was serviced and ready for pickup, so I got another Uber ride back to Pedersen, and picked up the unrepaired car. This waste of my time and unnecessary Uber trips both need to be avoided in the future. I expect this will not be repeated next Sa, when I'll need 2 more Uber rides, at your expense, and take more of my valuable time.
3/16/2026
Ralond J. VERIFIED CUSTOMER
Job well done
3/15/2026
Cyndi D. VERIFIED CUSTOMER
Alex was awesome! Super responsive & easy to work with.
3/15/2026
Andrew M. VERIFIED CUSTOMER
Ken was fantastic and timely.
3/15/2026
Christian S. VERIFIED CUSTOMER
Very communicative and services were quick!
3/15/2026
Steve M. VERIFIED CUSTOMER
Justin is always professional an reliable with his word to deliver a comfortable experience at the highest level!!
3/14/2026
Eric R. VERIFIED CUSTOMER
Feels like the reprogramming issue should have been covered since it’s a known issue and I already paid for it once.
3/14/2026
Michael F. VERIFIED CUSTOMER
Great service. Very personable.
Thanks
Lisa Foreman
3/14/2026
Sue E. VERIFIED CUSTOMER
He was very nice and answered my questions.
3/14/2026
Cristian C. VERIFIED CUSTOMER
Trevor was great with the customer service. I’m upset because the windshield wiper spray nozzle was not tested for functionality. On my way home I thought to test it and it’s the same as when I brought it in today. I also had to wait almost 2 1/2 hours for an oil change and I had an appointment that I made. Very irritated and frustrated at how long it took with an appointment and that I will now have to make an appt to get the nozzle replaced.
3/14/2026
Sharon S. VERIFIED CUSTOMER
Yes- I was happy with the service on my car.
3/14/2026
Craig E. VERIFIED CUSTOMER
Kyle was very good and helpful ????
3/14/2026
Joe B. VERIFIED CUSTOMER
Great service!
3/14/2026
Kaela S. VERIFIED CUSTOMER
Felt customer service was lacking. The service techs ignored me for a while when I pulled into the garage and was unsure where to go or how to check in
3/14/2026
Joel B. VERIFIED CUSTOMER
Your techs told me I needed (red) all four shocks replaced due to visible weeping at a cost of almost $6000. I checked with two other mechanics since and they told me the condition is normal and none of them need replacement. You’re people are incompetent or crooks.
3/14/2026
Dennis C. VERIFIED CUSTOMER
****
3/14/2026
Paul P. VERIFIED CUSTOMER
Did not receive a vehicle summary of the 20K checkup that shows fluid levels, filter status, etc. Only a receipt. Was told that it would be texted to me, but I’ve seen nothing yet. Disappointing service—will probably go to interstate for my next service.
3/13/2026
Andrea A. VERIFIED CUSTOMER
Tanner was fantastic! Above and beyond.
3/13/2026
Erik S. VERIFIED CUSTOMER
Justin Adams is one of the best
3/13/2026
David B. VERIFIED CUSTOMER
Good service a little longer than most places for oil change and tire rotation....could shorten that id return.....over 90 minutes is the norm here other places do basic checks that are needed but get me out in half the time....don't really need dome light checked....lol.