I waited for two hours to hear that my vehicle was too messy to fix. I wasted my afternoon, when someone could have taken a look and told me five minutes after I had be waiting. Instead of two hours! What a waste of time! I will not be coming back
5/8/2025
Jodene W. VERIFIED CUSTOMER
Alex was great to work with! He was patient and professional and answered all my questions. If given the option I would choose to work with him every time I have my car serviced
5/8/2025
Joel P. VERIFIED CUSTOMER
Ken is awesome. I’ll be happy to work with him again.
5/8/2025
Reece P. VERIFIED CUSTOMER
Your service team do a great job. Your online service scheduling, needs a lot of work. I ended up having to call to set up a service appointment.
5/8/2025
Miho Y. VERIFIED CUSTOMER
I realized later that there were oil stains on my driver's seat fabric and on the inside of my door.
5/8/2025
George S. VERIFIED CUSTOMER
I have always respected Robert Troutman advice as I am servicing my two Toyota vehicles. He's the best.
5/8/2025
Tom P. VERIFIED CUSTOMER
Definitely a job well done. Friendly efficient service.
5/8/2025
Tommilou R. VERIFIED CUSTOMER
Bill is my preferred person to speak to. He is understanding, kind, a can do attitude and I genuinely feel he does all he can to help his customers feel cared about and eases anxiety…
5/8/2025
Bryan S. VERIFIED CUSTOMER
Good service. The customer waiting area was a bit crowded.
5/8/2025
Seth G. VERIFIED CUSTOMER
My radio dial was supposed to be replaced and I was told it was, but when I got my car back it clearly was not
5/8/2025
Linda N. VERIFIED CUSTOMER
Alex was great! He was friendly and attentive.
5/8/2025
Jacquelyn C. VERIFIED CUSTOMER
Thank you for such a good experience. I feel great about getting the truck in good shape. Thank you for the Uber ride home.
5/8/2025
Steven D. VERIFIED CUSTOMER
Time promised accurate
5/7/2025
Marty P. VERIFIED CUSTOMER
Bill and Smokey made us feel welcome! It’s a nice change!
The technician’s were top notch and quick!
5/7/2025
Abdon P. VERIFIED CUSTOMER
If I was not up on work done my car in previous visits, I would have had unneeded work done on the car, costing much more money. It was like I was being g taken advantage of to get more money out of me. Bob said the system was changed, so he did not have a record of what was done in the past.
5/7/2025
Jennifer K. VERIFIED CUSTOMER
Service was good. I believe today was over booked. I waited almost 2 hours for a 5000 mile check. Lobby was very packed, I waited outside (rainy weather) on and off. Seemed staff was running hard, yet polite. No need to call me.
5/7/2025
Lori S. VERIFIED CUSTOMER
Thank you Bill for working so hard on my ca. I appreciate all your hard work.
5/7/2025
Ed P. VERIFIED CUSTOMER
Justin and the tech did a great job
5/7/2025
Shane H. VERIFIED CUSTOMER
I appreciate the experience but would feel more valued if my truck was washed after being serviced.