Bob did a lot great job, he explained things well and saw that the work on my car got done.
6/13/2025
Lee O. VERIFIED CUSTOMER
Alex was courteous, professional, and helpful. I appreciate that he made useful recommendations (for tires specifically) without being pushy in the slightest. Thanks!
6/13/2025
Richard R. VERIFIED CUSTOMER
Justin is so awesome! He has a fantastic can do attitude. He is the kind of service professional that will keep me coming back to Pedersen Toyota.
6/13/2025
Paul S. VERIFIED CUSTOMER
Justin was excellent to work with at Pedersen! He was helpful, thorough, and knowledgeable. Thanks Justin!
6/13/2025
Kelly E. VERIFIED CUSTOMER
I am not impressed that I brought my car in and it was returned damaged.
6/13/2025
Susan B. VERIFIED CUSTOMER
Ken was kind and very helpful.
6/13/2025
Kaori A. VERIFIED CUSTOMER
Justin is the best! Love working with him. Knowledgeable, honest, and a nice guy.
6/13/2025
Wendy J. VERIFIED CUSTOMER
I was disappointed that after getting home from my appointment, I realized the maintenance required light was not turned off at my appointment today. I live in Windsor so it’s not convenient to bring my car by, so will now have to read the manual to figure out how to turn it off.
6/13/2025
Masakazu S. VERIFIED CUSTOMER
Everyone was kind.
6/13/2025
Audrey O. VERIFIED CUSTOMER
Trevor was fantastic!
Completely satisfied.
No issues whatsoever
I am so glad he is part of your team!
6/13/2025
Mark M. VERIFIED CUSTOMER
Ken was fantastic, kept me informed throughout the entire visit.
6/13/2025
Bill J. VERIFIED CUSTOMER
Explained what was needed and kept us posted throughout the service period
6/13/2025
Karen S. VERIFIED CUSTOMER
Ken did a great job. My car was in then out in record time.
6/13/2025
Scott T. VERIFIED CUSTOMER
They went above and beyond and took care of my issue.
6/13/2025
Corey D. VERIFIED CUSTOMER
**** always gets me in and out with no trouble. He is will to spend his time explaining and talking through services needed vs services recommended. He always has a pleasant demeanor and good attitude.
6/13/2025
Del N. VERIFIED CUSTOMER
I was completely satisfied with the service and the 1: 30 pm appointment was the best. Is there a 1:00 pm? Just wondering. Love the RAV4, the service, and the professionalism of staff. Del N
6/12/2025
John C. VERIFIED CUSTOMER
Nice people!
6/12/2025
David D. VERIFIED CUSTOMER
Tanner is great! Good communication and a quick turnaround on each job. Hope to work with him again next time. Thanks!
6/12/2025
Rick B. VERIFIED CUSTOMER
Extremely expensive and very frustrating and disappointing for the cost I was quoted to repair my sunroof. On the 2014 4Runner. Cost of over $6,000 is ridiculous
6/12/2025
Cat H. VERIFIED CUSTOMER
This was not a big deal; it just caused some confusion. I was told that the driver’s side brake light was out and the service rep quoted a price of $30 to replace it, which I declined thinking if it’s a matter of replacing a bulb, I can do that myself. I later learned that the entire tail light assembly has to be replaced, and the parts department quoted ~$225 for the part (plus labor). I found the correct OEM tail light assembly for my car online for $155 with free shipping, ordered that and hopefully will be able to install it myself.