Great customer service and didn’t have to wait long for the service work to be completed. The inspection on the 4runner came out great. Ken was great.
5/15/2025
Logan G. VERIFIED CUSTOMER
Robert was very attentive and caring to the needs of my vehicle. Went above and beyond with excellent service and communication. Best experience I’ve had at a Toyota dealership. Thank you!
5/15/2025
Matthew B. VERIFIED CUSTOMER
Not just **** but everyone I’ve been in contact with over the issue I encountered with my 2016 Tundra.
I was in dire straits after traveling from Kansas City Sunday after a failed oil change issue from Jiffy Lube in KC on Thursday. I’m totally aware how busy the Service dept gets at a dealership and so grateful I was not only not turned away but gave me priority to help me.
If I his is how you treat strangers then your customers must be pretty loyal.
Thank you again and blessings to all who work for Pedersen’s Toyota.
Matt Bostick ????????❤️????????????
https://youtu.be/nBehIk_o5Z4?si=klhKfXgh9ZZDAU7C
5/15/2025
Michael H. VERIFIED CUSTOMER
Great service!
5/15/2025
Levi K. VERIFIED CUSTOMER
Ken and the rest of the staff I interacted with were helpful, friendly, and punctual. I am very satisfied with my experience today.
5/15/2025
Jonathan D. VERIFIED CUSTOMER
Love the new inspection videos, thanks!
5/15/2025
Patrick P. VERIFIED CUSTOMER
No one ever let me know my vehicle was done.
5/15/2025
Rick B. VERIFIED CUSTOMER
I appreciated the speed by which Bill Fisher returned my call and got my car in for the needed brake replacements. When I brought the car in, he was courteous, efficient and informative. We left the vehicle for the repairs and he was prompt to contact me and let me know the rotors needed replaced. The work was completed within a couple of hours and I was contacted to pick it up.
Mr. Fisher’s customer service was efficient and professional as well as courteous and respectful.
5/15/2025
Stephanie G. VERIFIED CUSTOMER
Everyone was very friendly and kind, the wait was worth getting our service do e
5/15/2025
Luz G. VERIFIED CUSTOMER
My service experience was great. Keep up the great customer service.
5/15/2025
Helen -David. VERIFIED CUSTOMER
Thank you for a job well done ????????
5/14/2025
Andrea D. VERIFIED CUSTOMER
Justin Adams is a big reason for always wanting to work with Pedersen’s. I know he will take care of my 4 Runner and is genuinely a nice man.
5/14/2025
Charles M. VERIFIED CUSTOMER
No need to contact me. My service rep corrected the problem. When I dropped the truck off for scheduled service, I requested that the full size spare be included in the tire rotation as I do every time I have it serviced. The spare was not included in the rotation. Tanner got the truck back in right away to correct the error, but it required an additional wait time, which was what I was trying to avoid by dropping the vehicle off in the first place. Tanner did apologize for the error and got it corrected.
5/14/2025
David L. VERIFIED CUSTOMER
Justin has been very helpful during my last 2 repairs at Pederson
5/14/2025
Magdalena M. VERIFIED CUSTOMER
Thank you for the good job
5/14/2025
Bill C. VERIFIED CUSTOMER
got my ring!
5/14/2025
Michael O. VERIFIED CUSTOMER
It was a pleasant experience.
5/14/2025
Flannery Homes. VERIFIED CUSTOMER
I am very happy with my service today and Bill took great care of me and my truck. Thank you