Alex Saunders was helpful, listened, answered my questions and was very respectful.
5/6/2025
Bill A. VERIFIED CUSTOMER
They were very thorough .
5/6/2025
Jean Y. VERIFIED CUSTOMER
Tanner is polite and professional!!
5/6/2025
David K. VERIFIED CUSTOMER
Bob was great! Super friendly and helpful.
5/6/2025
John P. VERIFIED CUSTOMER
Efficient and friendly
5/6/2025
Mary W. VERIFIED CUSTOMER
The communication was great and appreciated how friendly everyone was
5/6/2025
Evelyn H. VERIFIED CUSTOMER
Thank you
5/6/2025
Stephen T. VERIFIED CUSTOMER
On time, at price quoted.
5/6/2025
Monica Y. VERIFIED CUSTOMER
Alex was very nice, knowledgeable, and explained the process to me as it was my first visit to your service center.
5/5/2025
Susan D. VERIFIED CUSTOMER
My service advisor this time and the last time were excellent. My issue was with making a service appointment. Because it was warranty work I was not able to book a service online or through the chat. I called at least three times and never got through to a service advisor. I left my number each time and never received a call back. Finally I drove down to the dealership and made my appointment with an advisor in person. I was able to get right in. It shouldn’t be so difficult
5/5/2025
Alan P. VERIFIED CUSTOMER
How does an Express oil change and basic vehicle inspection , end up taking 3 plus hours to complete ? My appointment was at 10.45am and I ended up receiving my vehicle back at 1.55pm. Pathetic service!
5/4/2025
Linda Y. VERIFIED CUSTOMER
Very nice! Kept me informed about my car
5/3/2025
David S. VERIFIED CUSTOMER
As always, I get great service from your organization. **** is great and I will continue to drive three hours to get my truck serviced at Pedersen.
5/3/2025
Eric H. VERIFIED CUSTOMER
They overbooked the time and I waited two hours for an oil change.
5/3/2025
Kathleen K. VERIFIED CUSTOMER
Justin is an asset to your team. He is professionally sincere while answering questions and kind with follow through.
5/3/2025
Barry K. VERIFIED CUSTOMER
Alex was great to deal with and service time was just as he noted.
Thanks again!
5/3/2025
Wilson W. VERIFIED CUSTOMER
Thanks for your good service. I have no complaints or issues.
5/3/2025
Kevin P. VERIFIED CUSTOMER
We were told it would be done in one and half hours and it took two.
5/3/2025
Karen T. VERIFIED CUSTOMER
Alex is kind and professional. Thank you!
5/3/2025
Shaista B. VERIFIED CUSTOMER
I had to call multiple times to get information on the repair recommendations and pricing. Once I finally got through, I got an answer to my question quickly. It just would have been nice to have someone answer the phone the first time I called.