Yes!
Justin explained to me that the dash warning lights for the problem we're no longer on from previous clearing and resetting.
So, we would have to wait and see if the engine light would be triggered again for the "mis- fire of the 4th cylinder" to gain "codes" or if it had been a fluke.
He assured me that if the event happened again, to please come right back in and they would pick up where they left off to find the problem and keep us safe!
We appreciate the entire "family staff" at Pederson Toyota for everything they do and have earned our loyalty.
A special thank you to Misty, who graciously worked us in!!
Thanks so much!!
Nancy G
6/5/2025
Maureen R. VERIFIED CUSTOMER
Excellent, prompt and courteous service. Thank-you!
6/5/2025
Jose S. VERIFIED CUSTOMER
Great service
6/5/2025
Patrick K. VERIFIED CUSTOMER
Bill was very helpful and polite.
6/5/2025
Justin S. VERIFIED CUSTOMER
Everything was thoroughly explained and I appreciate that there wasn't pressure to have all work performed. The brakes feel great again!
6/5/2025
Julie B. VERIFIED CUSTOMER
Justin was great and very helpful. Will definitely ask for him next time.
6/5/2025
Jeff M. VERIFIED CUSTOMER
Lack of personal contact. You rely on response to text messages. Totally in acceptable and I’ll never come back. U ****
6/5/2025
James H. VERIFIED CUSTOMER
Tanner was friendly and knowledgeable. He answered my questions and was helpful. He is a valuable employee.
6/5/2025
Deena P. VERIFIED CUSTOMER
Both the gentleman who checked me and the technician who did the ride-along with me were fantastic.
6/4/2025
Carol M. VERIFIED CUSTOMER
Always a pleasure to work will Bill. Very efficient. CW
6/4/2025
Carl C. VERIFIED CUSTOMER
Usual great service
6/4/2025
Dennis S. VERIFIED CUSTOMER
Bob was great. What concerns me was the lack of continuity of information from my last service when it was recommended that I replace my shocks, to this service, which I scheduled to replace my shocks, only to find out that the dealership did not seem to have any clue as to why I was there for service. As a result, the parts were not in stock, and the day was lost.
6/4/2025
Susan S. VERIFIED CUSTOMER
Ken was thorough and helpful.
6/4/2025
Craig A. VERIFIED CUSTOMER
It was great to work with Ken, much appreciated to him and the mechanics.
6/4/2025
Lorraine R. VERIFIED CUSTOMER
Where is my overall evaluation of my vehicle?
6/4/2025
Stephanie P. VERIFIED CUSTOMER
Great service and really appreciated him for having my best interests when calling me to see if I wanted additional work done beyond just an oil change.
6/3/2025
Jaden C. VERIFIED CUSTOMER
Friendly and good service. All your advisors are friendly but clearly overworked and sometimes seem overwhelmed. Overall great service and the work is completed in a timely fashion.
6/3/2025
Travis R. VERIFIED CUSTOMER
Tanner was great, friendly and knowledgeable
6/3/2025
Zara B. VERIFIED CUSTOMER
Mr Troutman was very distracted and I had to wait 2.5 hours for a routine check. Many people who came in for service after me were finished before me.
6/3/2025
Sheri S. VERIFIED CUSTOMER
Justin A. was very approachable, kind and made us feel welcomed. He listened and answered all my questions in a patient way. I appreciate and value quality customer service and because of him we stayed a little longer and looked for a possible new vehicle.
Eric did a great job on my car and I really liked the text follow up with the attached video of what he saw and with any suggestions.
Thank you so much for a great experience we appreciate it.