I was told the work would take 45 minutes. After 2hours I had to ask if it was done. I was told it had been completed 45 minutes ago but no one came to tell me. This was the second time this has happened at your dealership.
5/3/2025
Todd J. VERIFIED CUSTOMER
Kudos to the entire service team.
5/3/2025
Jeff R. VERIFIED CUSTOMER
I appreciate the prompt professional service I received today, especially since I came there without an appointment. William was courteous and kept me informed of progress on my vehicle.
5/3/2025
Maurice O. VERIFIED CUSTOMER
Thanks.
5/3/2025
James C. VERIFIED CUSTOMER
Thank you for your prompt attention to my vehicle.
Thanks again, Jim.
5/2/2025
Michael D. VERIFIED CUSTOMER
All was great
5/2/2025
Joseph R. VERIFIED CUSTOMER
Good crew, well done!
5/2/2025
David K. VERIFIED CUSTOMER
3 hours for an oil change is too long. I was told by a helper, I wish the service manager was here because we hear this all the time and he doesn't believe it’s true!
5/2/2025
Jeannine R. VERIFIED CUSTOMER
High quality service. Very thorough and kind. Expert knowledge
5/2/2025
Rose V. VERIFIED CUSTOMER
Tanner carefully explained the items that will need attention at our next check up.
5/2/2025
Kelley L. VERIFIED CUSTOMER
Ken is a great service advisor. Nice guy that’s always helpful and respectful.
5/2/2025
Cynthia M. VERIFIED CUSTOMER
All went well. Everyone was so polite & helpful
Thank you
5/2/2025
Jack S. VERIFIED CUSTOMER
Expensive
5/2/2025
Charlene R. VERIFIED CUSTOMER
Thank you. See you for tires in a few weeks.
5/2/2025
Tony A. VERIFIED CUSTOMER
Robert took care of me on this service effort for my Tacoma. Thanks.
5/1/2025
Karl G. VERIFIED CUSTOMER
A four hour wait just to get an oil change is ridiculous. I schedule early morning to get in and out. An oil change should be no more than an hour especially when I told them I was waiting.
5/1/2025
Jean Z. VERIFIED CUSTOMER
Very satisfied with our service and with Justin.
5/1/2025
Mariah T. VERIFIED CUSTOMER
Trevor is amazing to work with, I truly appreciate his professionalism and communication
5/1/2025
Bruce H. VERIFIED CUSTOMER
Trevor has a good attitude, is knowledgeable, and a pleasant person with whom to work. I was in meetings the morning my car was being worked on. I’m accustomed to receiving a phone call regarding any additional repairs needed. I was surprised to receive a text that linked to a video. That was very nice. When I was able to check my phone, I was glad to see Trevor had also followed up with a phone call about 90 minutes later. It would be good to let customers know that they should expect a text from the mechanic. Fortunately, I didn’t take too long to respond and the one service item I added was completed, but I could have responded sooner had I known to watch for a text. That’s the only minor improvement I can suggest in my experience. Thank you.
5/1/2025
Carol S. VERIFIED CUSTOMER
Replacing a “shim kit” on our front brakes has created a louder/different noise when I start moving forward again. Now after I have stopped, as I move my foot from the brake to the accelerator to move forward there is a noise as if the brakes are stuck & then “pop loose” as the car begins to move forward.