I transferred my two year service plan which came with the purchase of my new 2024 RAV4 hybrid from Mountain States Toyota over to Pedersen Toyota and was concerned that there might be an issue with different dealers. William Fisher got it all entered into the Toyota system for me with a complete check on all systems and any items which might need my attention.
I’m still not getting more than 34.7 mpg instead of 41 as shown for city driving on the window sticker.
5/1/2025
Mark M. VERIFIED CUSTOMER
We made an appointment for 1:30 for our routine maintenance and to purchase and put on summer tires. I even left a lengthy voicemail Monday evening to make sure that everything was good to go with the tires. I didn’t get the car back until 4:38. We have always used Big O in the past and even without an appointment it never took anything near 3 hours. We are very disappointed in Pederson. We
5/1/2025
Brenda D. VERIFIED CUSTOMER
Alex was extremely professional, but personable. I cannot say enough good things about the overall service experience. I have never had service at any dealership in life that matches the quality of Pedersen. You guys are the one to emulate!
5/1/2025
Michelle L. VERIFIED CUSTOMER
Alex is great! Such an asset to the service department!
5/1/2025
Diana B. VERIFIED CUSTOMER
Appt. date was put in wrong. When receiving initial confirmation, I called 4 or 5 times and texted as well. NEVER got a reply so I was forced to come on the wrong day. Your response is pathetic. I even called the sales desk and she promised she would personally walk back the message to call me back. No reply. ????
5/1/2025
Greg M. VERIFIED CUSTOMER
Best dealer and service department I’ve ever experienced in my life totally satisfied with Pederson Toyota..
5/1/2025
Faye B. VERIFIED CUSTOMER
Alex did a great job and was very friendly.
5/1/2025
Derek V. VERIFIED CUSTOMER
Great service, thank you
5/1/2025
Bradley W. VERIFIED CUSTOMER
Great job! Thank you!
Brad Waterland
4/30/2025
Robert T. VERIFIED CUSTOMER
Ken was great!
4/30/2025
Sandra J. VERIFIED CUSTOMER
Thank you for the service
4/30/2025
Tabitha F. VERIFIED CUSTOMER
Justin is great.
4/30/2025
Eric B. VERIFIED CUSTOMER
I was very happy with Justin's extra effort. He vacuumed under the seat for me because he had to remove it. It's very hard to get under there and I'm very ecstatic that it is cleaned
4/30/2025
Cate E. VERIFIED CUSTOMER
This is the worst communication about my service yet also I already complained about my precis service and no one contacted me or responded which tells me that you don't actually care about your customers feedback or experience. I'll be taking my business elsewhere.
4/30/2025
Carol D. VERIFIED CUSTOMER
Alex was great and helpful.
Thank you!
4/29/2025
Edward M. VERIFIED CUSTOMER
I appreciate the effort to warranty my battery.
4/29/2025
Barbara U. VERIFIED CUSTOMER
Alex was very nice and helpful. Everything went well.
4/29/2025
Mary C. VERIFIED CUSTOMER
Great service
4/29/2025
Rusty W. VERIFIED CUSTOMER
We had an awesome experience and it was SO nice to schedule an appointment a few days out. There has been a 4-6 week lead time since we’ve owned the car. Thank you!