Alex was very accommodating, polite and patient with me. He was professional and helpful.
7/3/2025
Asseged A. VERIFIED CUSTOMER
It was fast service, 45 minutes is very unusual from 2 to 3 hours. Thanks
7/3/2025
Jenelle P. VERIFIED CUSTOMER
Ken is great and always takes good care of us when we come in
7/3/2025
Nova M. VERIFIED CUSTOMER
The staff is always amazing
7/3/2025
Charlie T. VERIFIED CUSTOMER
Working with Justin was great! He is very kind and made me feel valued, even with my old Land Cruiser! Thanks so much!
7/2/2025
Chris C. VERIFIED CUSTOMER
Alex is wonderful to work with!
7/2/2025
David B. VERIFIED CUSTOMER
The technicians seem to mess with my dashboard settings, and I would prefer they leave them alone
7/2/2025
Lynda M. VERIFIED CUSTOMER
Very happy!
7/2/2025
James J. VERIFIED CUSTOMER
Thumbs up. Thank you.
7/2/2025
David H. VERIFIED CUSTOMER
Tanner and the rest of the team kept me informed throughout the entire service process. The text messages from the technicians made me feel like I was looking over their shoulder. That gave me great confidence in the work.
7/2/2025
Chris D. VERIFIED CUSTOMER
Yes, the car was done in a timely manner
7/2/2025
Dianne T. VERIFIED CUSTOMER
Appreciated text updates throughout the process so I knew what was going on with my car and when it would be ready. Also super grateful they able to arrange a rental car for me!
7/2/2025
Mary K. VERIFIED CUSTOMER
My appointment was at 9:30am I arrived at 9:15am, I was there for 2 1/2 hrs…. I way to long, that is terrible….oil change, rotate tires, and a filter….i won’t go back…. I can go to jiffy lube and spend 20 min….
7/2/2025
Erin H. VERIFIED CUSTOMER
The rep didn’t seem friendly at all. It made me feel unwelcome. (The man who greeted us and was keeping the line going, however, was friendly and warm.) I also asked him a super simple question, and he kept repeating the same answer, seemingly annoyed with my question, despite not even ANSWERING my question.
The waiting area could be worked on. (Check out Honda’s waiting area for ideas: a kids’ area, cookies, a nice/newer look, different kinds of seating…)
7/2/2025
Michelle B. VERIFIED CUSTOMER
Thanks for your help today! I really appreciate that you all were able to have my car finished today even though you unexpectedly had to get another part in.
7/2/2025
Amy L. VERIFIED CUSTOMER
Easy recall service visit
7/2/2025
Alexander E. VERIFIED CUSTOMER
Great service, took a little longer than expected but nothing crazy.
7/2/2025
Paul A. VERIFIED CUSTOMER
Nice service manager and efficient operation.
7/2/2025
Wendi L. VERIFIED CUSTOMER
Experience was very professional services were done in a timely manner job well done by your service team. Thank you.
7/1/2025
Michelle K. VERIFIED CUSTOMER
The tires I ordered using your web portal were wrong for my car despite selecting them based on my car make and model. This turned a 1-hr appointment into 6-hrs while different tires were ordered. When I went home to wait on the service, I discovered that the technician still had my house key so I sat on my porch for 3+ hrs because I couldn't get in my house. I also had to reach out and ask where my car was 2-hrs after the estimated completion time because I wasn't given any updates.