Alex was great. I might have preferred to know about the 30k recommended services before I picked my truck up bc I would have said to do them. Otherwise every thing was great. Super fast, that was also great. You could maybe put my name in instead of calling me “Not Provided”. LOL. Have fun camping Alex!
6/25/2025
Donald H. VERIFIED CUSTOMER
Eric is an excellent technician!
6/25/2025
Reagan K. VERIFIED CUSTOMER
Took about 15 minutes after my appointment time to get checked in
6/25/2025
Nicole S. VERIFIED CUSTOMER
Much improvement with having my car done quickly. I expected at least an hour long wait and my vehicle was ready in 30 minutes for an oil change and tire rotation. Before the new changes I waited 3 hours to get my tires rotate. Everyone is very friendly and helpful.
6/25/2025
Scott S. VERIFIED CUSTOMER
Fast, efficient, professional: always friendly and reliable service. I especially appreciated the new video documentation. I will return.
6/25/2025
Scott C. VERIFIED CUSTOMER
Get him a mini evaporative cooler for the hot months. They have desktop ones on Amazon.
6/25/2025
Steven D. VERIFIED CUSTOMER
Super service . Thank you
6/25/2025
Les T. VERIFIED CUSTOMER
Got there for a 9:30 a.m. oil change and
tire rotation. Recommended 6 more maintenance
procedures. Decided to have 3 done. Didn’t get
out of there until 3 p.m. Way to long
6/25/2025
Michaela B. VERIFIED CUSTOMER
It cost me $30 in labor to have two light bulbs put in. If I had known and would have had my husband do it. It takes all of 2 minutes. Otherwise it was fine.
6/25/2025
Karen B. VERIFIED CUSTOMER
Always great service.
6/24/2025
Tim R. VERIFIED CUSTOMER
Tanner was very professional
6/24/2025
Glenn S. VERIFIED CUSTOMER
Very friendly and efficient.
6/24/2025
Santanu D. VERIFIED CUSTOMER
Tanner was great! Professional and balanced in his assessments and planned work
6/24/2025
Aaron G. VERIFIED CUSTOMER
thanks, Alex.
6/24/2025
Jessica M. VERIFIED CUSTOMER
Tanner really listened to me and conveyed my concerns to the service team as to what exactly I wanted to have done. In the past, I haven’t been really thrilled with the Toyota service on my vehicle, as I felt like they missed a few things. But today’s experience reassured me that this particular automobile service department cares about its customers and wants to do the right thing by them.
6/24/2025
Lois S. VERIFIED CUSTOMER
Trevor was very helpful!
6/24/2025
Lokendra O. VERIFIED CUSTOMER
i am so glad
6/24/2025
Holly P. VERIFIED CUSTOMER
You had the vehicle ALL DAY the day of our appt, we had not results on the diagnostic until late in the day, and stated we would pick it up first thing the following day. AFTER calling to double check that it was done and were told that it was in the morning, showed up at 7:20a and were told that he didn’t have the ticket or the FOB so he didn’t think it was done, and that he couldn’t check us out because the service guys didn’t get there until 8a. Was asked to call right at 8a for the final determination on whether it was done or not, 8:15a came around and came back in, and he had the ticket but had not written it up to be checked out. All in all, did not get back to work in Wellington until 9am. Then had to come back with a tool that was left in our vehicle. Nobody seemed at all concerned or apologetic towards mine or my husbands time. Very frustrating. Seems you are over-booking appts or something because the last time I was also in for an appointment made oil change, I was there for almost half the day.
6/23/2025
Lee V. VERIFIED CUSTOMER
I trust Pedersen Toyota and have been pleased with all the work they have done on my Toyota 4Runner since I purchased it from Pedersen in 2011. I am very glad the Pedersen team continues to have a great repair, service and check-in team!
6/22/2025
Jeffery P. VERIFIED CUSTOMER
The expectation was set that my car would be available approximately 2 hours after dropping it off. My car wasn’t complete for 4 hours. In fairness, I was told the service department was busy and it has been taking longer.