The entire process was very smooth. Best experience at Pedersen’s yet.
7/22/2025
Susan W. VERIFIED CUSTOMER
I've been very happy with all my experiences at Pedersen Toyota beginning when we bought our Prius in 2004 (?) and now with our Sienna. All the departments we've dealt with have had friendly, helpful, and knowledgeable staff.
7/22/2025
James C. VERIFIED CUSTOMER
Thanks
7/22/2025
James B. VERIFIED CUSTOMER
Good job
7/22/2025
Peter G. VERIFIED CUSTOMER
Great job! Timely and informative
7/22/2025
Kathleen M. VERIFIED CUSTOMER
Justin is the best and the tech (Macguire) paid close attention to my truck and has serviced my truck several times. They prudently teamed up and noticed some uneven pad wear on my brakes, alerting me long before they probably needed to be done, but they both know I’m extremely particular about my truck (I come from German car ownership and it’s a whole different ball game with maintenance). They were able to complete my brakes same day after I remembered I have a long trip coming up. Justin and Macguire always take the best possible care of my truck and I’m by the dealer about every 2-3 months for service every 5k. I bought it new from Pedersen (shout out to Megan) and I have over 105k miles now. Thanks to my care team, I expect I’ll get many, many more miles out of it. Thanks again for all that you do!
7/22/2025
Patricia D. VERIFIED CUSTOMER
Ken was great. Professional, positive, responsive,friendly.
Thanks.
7/21/2025
Dennis Z. VERIFIED CUSTOMER
Justin was attentive and informative. The servicing was done timely and the Uber worked out well.
7/21/2025
Sarah L. VERIFIED CUSTOMER
Ken was prompt in greeting me upon my arrival and the service was completed in a timely manner. Great working with the Pedersen team for exceptional service.
7/20/2025
Jason L. VERIFIED CUSTOMER
Fast and friendly service!!
7/20/2025
Herbert L. VERIFIED CUSTOMER
My multipoint inspection went quickly.
I’m thankful for the service.
7/20/2025
Jeff C. VERIFIED CUSTOMER
An hour and a half is a really long time for a tire rotation and inspection.
All of the people were very nice.
7/19/2025
James H. VERIFIED CUSTOMER
Alex was thorough & easy to deal with. He took time to explain things.
7/18/2025
Gary A. VERIFIED CUSTOMER
Great work! Thank you!
Sincerely,
Karrie Allen
7/18/2025
Lester P. VERIFIED CUSTOMER
Alex, was very professional and I had a great service experience. Thank you.
7/18/2025
Not-Provided R. VERIFIED CUSTOMER
The service was excellent, delivered on time highly professional.
7/18/2025
Rachel B. VERIFIED CUSTOMER
The service advisor and the work done was great.
What is unacceptable is that Pederson Toyota is now charging a 3% credit card fee to the consumer, when this charge should be covered by the business, like it used to be. It's a tax write off, but now you are punishing the consumer with it and we cannot write it off on our taxes. I will no longer be bringing my car in for any kind of services that will cost me money. Because of your greed, you have lost a customer of seven years.
7/18/2025
Jane J. VERIFIED CUSTOMER
I actually was helped by Tanner. All good except I needed to know that you rely on texts to communicate delays and progress on the job.
7/18/2025
Cindy L. VERIFIED CUSTOMER
Car is still not fixed. They tried to send me home in a car that was still not fixed. And communication and follow up has been horrible.