The communication while my car was in the shop and needed some additional work was very difficult. I never had this situation before.
7/9/2025
Leann A. VERIFIED CUSTOMER
Everything was ????..
7/9/2025
Brian H. VERIFIED CUSTOMER
Trevor did a good job with our Avalon
7/9/2025
Lilie C. VERIFIED CUSTOMER
Very satisfied with the work. Thank you, Alex!
7/9/2025
Karen W. VERIFIED CUSTOMER
Well run operation.
7/9/2025
Peter V. VERIFIED CUSTOMER
Was extremely satisfied with service especially from being out of town. Staff and service was timely ans excellent. Thank you
7/9/2025
Kirk M. VERIFIED CUSTOMER
Not everyone communicates with text and pdf. My attempt to clarify with a phone call before riding my bike all the way over resulted in no call back and two smart **** comments from the service manager. Makes me want to take business elsewhere. Not a good day for Peterson Always been more than satisfied in the past. In hindsight I probably should have been able to find everything in the texts but since I deal with paper and computers instead of small screens I obviously dropped my the ball on my end.
7/9/2025
Chrissy M. VERIFIED CUSTOMER
We did an entire diagnostic and they didn’t identify the problem so nothing is fixed.
7/9/2025
Russel R. VERIFIED CUSTOMER
All good
7/8/2025
Dena C. VERIFIED CUSTOMER
Everyone was very nice and easy to talk to. A gentleman from the front desk even brought my service dog some water! I really appreciated this SO MUCH - my dog is a Great Pyrenees so it was difficult for him to drink very much from the plastic cups in the waiting room. ????
7/8/2025
Laurie M. VERIFIED CUSTOMER
Excellent customer service from Trevor. Attentive and very polite.
7/8/2025
Mario P. VERIFIED CUSTOMER
Alex displayed excellent customer service. Honest, direct, and sincere. Much appreciated
7/8/2025
Joann M. VERIFIED CUSTOMER
Keep up the good work. Thank you
7/7/2025
Jennette C. VERIFIED CUSTOMER
Really appreciate the service team at Pederson! Thank you!
7/7/2025
Gabriel H. VERIFIED CUSTOMER
Making me stop back by to pick up my wife’s spare key is annoying as heck.
7/7/2025
Pablo A. VERIFIED CUSTOMER
Very well done and thorough, timely too and accommodating
7/7/2025
Thomas D. VERIFIED CUSTOMER
Everything went well with my appointment for our Toyota Crown, and I was completely satisfied.
7/6/2025
Kathy V. VERIFIED CUSTOMER
I did not get the services I expected and discussed with ****. He wanted me to schedule another appointment. Not interested in going another day without a vehicle. It took me several weeks just to get this appt.
7/6/2025
Matthew L. VERIFIED CUSTOMER
Always professional and excellent customer service!