Steve is a very interesting character and makes checking in a car delightful! The gentleman that took care of me I believe his name was Bill was also great!
7/11/2025
Bertrand H. VERIFIED CUSTOMER
Everyone was lovely and professional. I think your procedures are getting in your way of customer satisfaction. There were simply too many cars at lunchtime. What normally took a half hour or so with two hours I waited 20 minutes at the kiosk for someone to take my money. I’ll consider it a one off. Joyce.
7/11/2025
Kim W. VERIFIED CUSTOMER
Waiting room too small.
7/11/2025
Cassandra M. VERIFIED CUSTOMER
I have had Bob as a tech twice now. He is great. He always does a very thorough check and I know I can count on him to give me an accurate idea of what is going on with my car. I know I can trust him to help
7/11/2025
Nancy M. VERIFIED CUSTOMER
Bob is always awesome ????. I’m always grateful when I get him for my service rep
7/11/2025
Robert H. VERIFIED CUSTOMER
My daughter now has ownership of the car.
7/11/2025
Carolyn S. VERIFIED CUSTOMER
**** was very friendly, efficient and easy to deal with. Carolyn
7/11/2025
Sue B. VERIFIED CUSTOMER
Good service
7/10/2025
John O. VERIFIED CUSTOMER
Bob was efficient, friendly and helpful. ????
7/10/2025
Loretta H. VERIFIED CUSTOMER
Alex was honest and courteous when giving me the information I needed to know about my vehicle. Thanks
7/10/2025
Patrick C. VERIFIED CUSTOMER
Requested work was not completed the first time. Had to leave the vehicle for another day to have the transmission looked at despite that being the reason that the appointment was created. Service ticket requested oil change and transmission check. Neither was performed. I’m not sure how this went so wrong.
My wife picked up the car and left unconvinced that the transmission problem had been adequately investigated. Her suspicion was aroused by the verbal assurance that replacing the transmission would cost $400-$500. Our confidence in the service provided is very low.
7/10/2025
Cynthia O. VERIFIED CUSTOMER
I was grateful for the uber home and back, but I think the communication on how/when to get the uber could be clarified. TY
7/10/2025
Pam B. VERIFIED CUSTOMER
I appreciate the quality service received.
7/10/2025
Alaya H. VERIFIED CUSTOMER
Bob T was attentive to the service needs of my car and communicated updates along the way with efficiency and courtesy.
7/10/2025
Tracy S. VERIFIED CUSTOMER
Ty
7/10/2025
Thomas M. VERIFIED CUSTOMER
Always great service. Convenient, responsive, keeps me informed with text, quality work that gives me confidence to send my family on the road knowing our RAV is in top shape. Thanks for the focus you put on quality and service!
7/10/2025
Fred C. VERIFIED CUSTOMER
Terrible service and literally no communication!!! Price was double, placed blame on person who made the appt, and no apology or consideration.
7/10/2025
Farrell B. VERIFIED CUSTOMER
**** is the greatest. He takes time and listens to all my concerns about my car not the shop foreman Peter yesterday and he stayed with me until he heard the noise I was hearing in my dash wonderful wonderful person. The service is wonderful. I will never take my car anywhere else.
7/10/2025
John G. VERIFIED CUSTOMER
Spend a few dollars upgrading your waiting area and restrooms. $57.00 to turn off an annoying seat-belt beeper. People and services Outstanding Thank you
7/10/2025
Thomas H. VERIFIED CUSTOMER
Trevor kept me informed of progress with regular updates. Was a great experience!