When I first drove into the service bay I waited for at least five minutes being ignored. There was someone right br me who simply ignored me. I finally had to ask for his attention. He told me I had to wait for my assigned person located two vehicles down.He was obviously not busy at the time but simply refused to help refused me until I finally forced the issue. VERY
FRUSTRATING.
8/9/2025
Peggy O. VERIFIED CUSTOMER
The technician recommended $500 of additional service (AWD fluids, brake flushing, fuel injection). Fortunately I declined it. Later, in looking back at the 2024 service report, I saw that all 3 of those were done then. I would have thought that someone would have checked our previous service before recommending the work.
8/9/2025
Karen D. VERIFIED CUSTOMER
I made the mistake of “waiting” for my service this time. Will never do that again…,
8/9/2025
Lawrence K. VERIFIED CUSTOMER
Very satisfied with service except now every time I get in the car anytime comes on that it needs service. How do I turn this notification off? Thanks
8/9/2025
Kristin K. VERIFIED CUSTOMER
Bill was great! The check in process and everything after was super easy. Thank you!
8/9/2025
Jordan C. VERIFIED CUSTOMER
Good job !
8/9/2025
Terry B. VERIFIED CUSTOMER
First time I have ever used your service department
8/8/2025
Tabitha F. VERIFIED CUSTOMER
Bill is great. This is the second time he’s been my service agent, and each time he was communicative, proficient and professional.
8/8/2025
Renate W. VERIFIED CUSTOMER
Great service, I really liked being kept informed ! Thank you for the great service
8/8/2025
Kelvin W. VERIFIED CUSTOMER
These guys made it so cool for my son. One of the tech gave us a look under the truck.my son the day before was asking how do wheels turn. I told him about axels and drive shafts. So he got to see them. Than a mechanic gave him a hot wheels. My son played with that for hours after.
8/8/2025
John B. VERIFIED CUSTOMER
The time it took was very long for an oil change but staff was very helpful, friendly, and provided a great service.
8/8/2025
Michael- M. VERIFIED CUSTOMER
Tanner was excellent! He answered all of my questions. He helped me get an appointment that worked with my schedule while also ensuring the right technician level would be able to investigate my truck.
8/8/2025
Alan W. VERIFIED CUSTOMER
Justin Adams is the MAN
8/8/2025
Pete R. VERIFIED CUSTOMER
Not much to add. I was promptly attended to and given an explanation of the work done.
8/8/2025
Daniel W. VERIFIED CUSTOMER
Trevor is a skilled, hard-working professional, thoughtful and efficient when faced with a million questions from an impatient customer like myself. My car got serviced, my questions got answered. He is a champion and credit to your Service Department. I also got rides home and back by Larry, who was thoughtful and friendly— I believe he is a member of your accounting staff. Good people!
8/8/2025
Cecilia O. VERIFIED CUSTOMER
Everything good ????
Thank you so much
8/8/2025
Linda C. VERIFIED CUSTOMER
Working with Trevor felt much as I would feel talking to a good friend: he listened to my questions and comment and his answers were as thorough as I could have expected. Thank you and I thank Trevor.
8/8/2025
Chris K. VERIFIED CUSTOMER
Was quoted 2 hours tops for the work. Took overnight and almost 7 hours to complete.