Thank you Tanner for being so patient with us and our new driver.
8/14/2025
John O. VERIFIED CUSTOMER
The windshield sticker service mileage is not appropriate for my plug-in hybrid. When I signed up for the service appointment, several filter replacements were recommended, but they were not performed, which I overlooked until I got home. On a plus note, he advised that a tire sale would be coming in October.
8/14/2025
Beau D. VERIFIED CUSTOMER
Tanner Reed was in a great mood, willing to listen and help. He did a great job with m
8/14/2025
Kate M. VERIFIED CUSTOMER
Justin is the best service advisor. I have been with him for years and I trust his judgment and recommendations.
8/14/2025
Gloria S. VERIFIED CUSTOMER
Everything should go so well
8/14/2025
Tyler B. VERIFIED CUSTOMER
Said 1.5 hours. Took over 2.5 hours.
8/14/2025
Derek H. VERIFIED CUSTOMER
All was good.
8/14/2025
Donald S. VERIFIED CUSTOMER
Very friendly and effective!
8/14/2025
Carol T. VERIFIED CUSTOMER
Mr. Saunders was very accommodating for the issue that I had to take care of.
8/14/2025
Kaileb S. VERIFIED CUSTOMER
Perfect got me in early and got the work completed in a timely fashion
8/14/2025
Donna W. VERIFIED CUSTOMER
Great customer service and we loved working with Justin.
Thanks,
Donna
8/14/2025
John B. VERIFIED CUSTOMER
No return phone calls. Didnt get my car in the bay until close to 2pm for inspection. We were going to buy 2 new Toyotos but not with this kind of service. We are looking elsewhere
8/14/2025
Marie G. VERIFIED CUSTOMER
Very efficient. Great customer service from Ken Sell.
8/13/2025
Lila B. VERIFIED CUSTOMER
It was great to work with Trevor! He listened carefully to the vehicle's symptoms. I was informed of the inspection & estimates. Uber was hailed for me quickly after car was checked in. The car was ready in the expected timeframe, which was very helpful. Thanks Trevor & Dustin too!
8/13/2025
Candy T. VERIFIED CUSTOMER
I was satisfied other than the wait time. It was almost 2 hours which is a long time to wait.
8/13/2025
Paige N. VERIFIED CUSTOMER
It took 1/2 an hour for my vehicle to be driven up after I had closed out the service with the technician, Ken. I had to grab the guy bringing cars up to ask him where my car is. The big red haired, beared man was very rude, demanding my paperwork to prove I had paid for my free service. I was very pissed off when I finally got my car. It shouldn’t have taken so long and this man was less than friendly.
8/13/2025
Gerald H. VERIFIED CUSTOMER
Bill is aok
8/13/2025
Martha T. VERIFIED CUSTOMER
While **** was very kind and the service was completed the same day, I am not completely convinced that the issue was resolved. The spark plugs we changed within the past 8 months and while I do understand that Toyota dealerships would like to only have Toyota parts on their cars they are not the only parts that work. We ended up replacing them anyway so there would be no question with warranty if in fact it was not what I brought the vehicle in to be serviced for.
I do understand that you can’t read a code that is no longer showing but setting appointments out three weeks is a little tough.