An hour and a half is a really long time for a tire rotation and inspection.
All of the people were very nice.
7/19/2025
James H. VERIFIED CUSTOMER
Alex was thorough & easy to deal with. He took time to explain things.
7/18/2025
Gary A. VERIFIED CUSTOMER
Great work! Thank you!
Sincerely,
Karrie Allen
7/18/2025
Lester P. VERIFIED CUSTOMER
Alex, was very professional and I had a great service experience. Thank you.
7/18/2025
Not-Provided R. VERIFIED CUSTOMER
The service was excellent, delivered on time highly professional.
7/18/2025
Rachel B. VERIFIED CUSTOMER
The service advisor and the work done was great.
What is unacceptable is that Pederson Toyota is now charging a 3% credit card fee to the consumer, when this charge should be covered by the business, like it used to be. It's a tax write off, but now you are punishing the consumer with it and we cannot write it off on our taxes. I will no longer be bringing my car in for any kind of services that will cost me money. Because of your greed, you have lost a customer of seven years.
7/18/2025
Jane J. VERIFIED CUSTOMER
I actually was helped by Tanner. All good except I needed to know that you rely on texts to communicate delays and progress on the job.
7/18/2025
Cindy L. VERIFIED CUSTOMER
Car is still not fixed. They tried to send me home in a car that was still not fixed. And communication and follow up has been horrible.
7/18/2025
Diane G. VERIFIED CUSTOMER
Not only is my leaking roof not fixed, it now whistles loudly when I drive. I will be living with it like this for 3 weeks while I wait for parts to arrive and another all day repair appointment.
7/18/2025
Mary Ann. VERIFIED CUSTOMER
Bill was extremely thorough and explained all of my recommended options. Great advisor. Excellent representative for your shop
7/18/2025
Amber C. VERIFIED CUSTOMER
Justin was truly amazing with above and beyond
7/18/2025
Liza J. VERIFIED CUSTOMER
Ken is a great communicator! Excellent service as usual.
7/18/2025
Deidre B. VERIFIED CUSTOMER
Please reconsider your 3% charge on using credit cards. I have used Pederson since 2010 service and buying vehicles. This 3% charge is an irritation.
7/18/2025
Michael F. VERIFIED CUSTOMER
You guys are too expensive it is getting really hard to speak to the service advisor to get an update on the status of repairs.
7/17/2025
Cornelia S. VERIFIED CUSTOMER
Ken was fast, efficient and very helpful. We liked him a lot.
7/17/2025
Nancy L. VERIFIED CUSTOMER
Tanner was very friendly. Appreciate that they took me right away.
7/17/2025
Mike R. VERIFIED CUSTOMER
It was my first time there and Tanner was very helpful and kept me informed.
7/17/2025
Genevieve W. VERIFIED CUSTOMER
Very happy with my Christmas. I love it. Thank you
.
7/17/2025
Stephen S. VERIFIED CUSTOMER
Justin was awesome, and work performed on my truck happened very fast. The current service supervisor has done an outstanding job at turning the service department around to make the customer feel like their satisfaction is the priority, not the bottom line of the brand.