Excellent service.. understood and listened to my car problem. Kept me informed. Pleasant to work with.
5/21/2026
Mary P. VERIFIED CUSTOMER
excellent excellent very pleasant he explained. everything job well done
5/21/2026
Carol S. VERIFIED CUSTOMER
MJ was an exceptional service representative and someone JM should be very happy to have him as an employee. He is a true gentleman.
5/21/2026
Peter A. VERIFIED CUSTOMER
MAICO is a professional and wonderful service provider. Thank you for the great experience.
5/21/2026
Barry M. VERIFIED CUSTOMER
Maico is an outstanding professional service advisor. I have owned all types of vehicles from high end to basic economic cars. I have never felt. More comfortable at a repair shop Maico greeted me in a very respectful professional manner, he made me feel very comfortable. Maico was very honest and only addressed real concerns that required repairing. He went above and beyond by reaching out to another Lexus dealer(Pembroke Pines) which had an issue I brought to jm Lexus however Lexus of Pembroke Pines I had a full replacement bumper repaired and stated I still have a warranty for sensor replacement(one was one issue brought to Jm Lexus)
5/21/2026
Marie P. VERIFIED CUSTOMER
Have a good service at JM Lexus and my advisor Daniel W is amazing. He is very experience of what he does @ JMH Lexus
5/20/2026
Ken F. VERIFIED CUSTOMER
Daniel was excellent
5/20/2026
Patrick S. VERIFIED CUSTOMER
My service advisor Sam is the best very honest and trustworthy person to work with.
5/20/2026
Ronald K. VERIFIED CUSTOMER
Sam was very helpful
5/20/2026
Kenneth S. VERIFIED CUSTOMER
Juan was efficient and easy to work with. He kept me informed through text messages and phone calls. The time for the servicing was better than I had hoped.
5/20/2026
James J. VERIFIED CUSTOMER
Thank you
5/20/2026
Surelys P. VERIFIED CUSTOMER
I appreciate Juan taking the time to understand what didn't work so he and the team can provide excellent service. And I'm grateful for his and the JM Lexus team providing peace of mind inspection as I bought a pre owned Lexus.
5/20/2026
Olessia S. VERIFIED CUSTOMER
Thanks a lot to Joe!!! He is the greatest!!!
5/20/2026
Tanzara E. VERIFIED CUSTOMER
Great personality and very professional
5/20/2026
Perry R. VERIFIED CUSTOMER
Brando was very personable, courteous and informative. I really felt that he was a perfect fit for his job description.
5/20/2026
Sasha N. VERIFIED CUSTOMER
Justin is very friendly. He’s always willing to answer any question I may have regarding my vehicle.
5/19/2026
Gerard V. VERIFIED CUSTOMER
Excellent service as usual. Work performed on time. And delivered to me freshly washed.
5/19/2026
Nojan E. VERIFIED CUSTOMER
Thank you Jon for your help! You were amazing.
5/19/2026
Esther N. VERIFIED CUSTOMER
I got there with in appointment it went very fast I didn't have to wait for long