I found Joe to be professional, friendly, and very knowledgeable. I appreciate his kind and informative manner.
7/10/2026
Jeffrey S. VERIFIED CUSTOMER
Great service didn't take as long as they told me
7/10/2026
Ronni B. VERIFIED CUSTOMER
Nice job today!
7/10/2026
Milagros H. VERIFIED CUSTOMER
Thank you Wendy, you are number 1 on my list.
7/10/2026
Michael W. VERIFIED CUSTOMER
Xarvier did an excellent job of keeping me updated through the service process and checking to make sure that I received all of the documents and checks done on our vehicle. He explained everything that was done and was very helpful.
7/10/2026
Sandy D. VERIFIED CUSTOMER
Maico provided exceptional customer service throughout the entire process. He kept me informed every step of the way, clearly explaining what was going on with my vehicle and ensuring all service was completed as expected. He also made the transition from the service department to the collision repair center completely seamless. I truly appreciated his communication, professionalism, and attention to detail. He made what could have been a stressful experience incredibly easy, and I’m grateful for all of his help. Thank you, Maico!
7/10/2026
Venice D. VERIFIED CUSTOMER
John Nahar is the best representative of JM Lexus.
7/10/2026
Charlene G. VERIFIED CUSTOMER
Delilah was wonderful - friendly, helpful, and very competent
7/10/2026
Linda M. VERIFIED CUSTOMER
Good job !!!
I had a lot done on my vehicle
Very well handled!!!
7/10/2026
Okolo B. VERIFIED CUSTOMER
My vehicle has a gash in the front left fender. I didn't inspect the outside before leaving but I'm not happy noone mentioned it.
7/10/2026
Beliot L. VERIFIED CUSTOMER
Thank you Leo for all your help!
7/10/2026
Katie J. VERIFIED CUSTOMER
Maico William he was very pleasant I appreciated his service.
7/10/2026
Mary Jo. VERIFIED CUSTOMER
Professional as always!!
7/10/2026
Basmattie O. VERIFIED CUSTOMER
Justin was so great to work with, and explained things thoroughly. I would love to work with him again when service is needed.
7/10/2026
Kimberly G. VERIFIED CUSTOMER
Joe is top-notch with customer service!!
7/9/2026
David G. VERIFIED CUSTOMER
This was my second visit to JM Lexus since we bought the car last year. I requested Joe for a reason: I knew he would give sound advice and provide excellent customer service. My expectations were right on the mark. Thanks, Joe!
7/9/2026
Brian L. VERIFIED CUSTOMER
Excellent service as always.
7/9/2026
William K. VERIFIED CUSTOMER
I will be trading this vehicle soon, just waiting for the new ES 350h to arrive. My salesman Robert St Aubin is aware and will contact me as soon as they arrive.
7/9/2026
Jacqueline W. VERIFIED CUSTOMER
Joe continues to exceed my expectations with every visit. He is always pleasant, patient, welcoming, keeps me informed timely on my vehicle progress and takes the time to explain the diagnosis and corrective measures needed.
He is by far the best Service Advisor at your location. He possesses great customer centric skills and I’m completely satisfied each time I take my car in for a service or any issue whatsoever.
He is the reason I continue coming to JM Lexus for all my vehicle needs.
7/9/2026
Nicole N. VERIFIED CUSTOMER
Joes and the service team always provide an excellent experience!