Luis has done a very good job. He was friendly and professional. My car was finished after one hour. The car has been cleaned in and out.
5/22/2026
Derek W. VERIFIED CUSTOMER
Luis was great! Timely and professional. I hope to work with him again.
-Derek W
5/22/2026
Mary P. VERIFIED CUSTOMER
Joe is great! He listened to my concerns and keep me updated. Thank you!
5/22/2026
Jessica D. VERIFIED CUSTOMER
Adrian Todd is excellent. Very knowledgeable about services with Lexus. He does a great job. He deserves a promotion
5/22/2026
Zeily C. VERIFIED CUSTOMER
Thanks to Leo was very kind and professional.
5/22/2026
Marvin Derek. VERIFIED CUSTOMER
Excellent service and communication. Every question we had was answered in a timely manner. We appreciated him taking time to check on every service we asked for and been checking in on a day he was not at the office. Thank you so much Juan!
5/22/2026
Mason T. VERIFIED CUSTOMER
Luis was great!
5/22/2026
Albert M. VERIFIED CUSTOMER
I’m very satisfied thanks
5/22/2026
Marcia N. VERIFIED CUSTOMER
I choose to service my Lexus at JM Lexus. I have done so for nearly 25 years! Meeting and working with Mj was delightful.
5/22/2026
Samuel O. VERIFIED CUSTOMER
Service was good, and fast
5/22/2026
William R. VERIFIED CUSTOMER
The service experience was efficient and swift. Thanks for the great time
5/22/2026
Joanne K. VERIFIED CUSTOMER
Waiting for a phone call from Brian
5/21/2026
Nanette F. VERIFIED CUSTOMER
Xavier was the best service consultants ever.
5/21/2026
Albert F. VERIFIED CUSTOMER
Love John. He’s been my service rep for 15+ years.
5/21/2026
Karlyna E. VERIFIED CUSTOMER
Adrian was professional, kind, and provided excellent customer service throughout my visit. He made the experience smooth and pleasant, kept great communication, and did an outstanding job. I truly appreciate his professionalism and attention to detail. Thank you again for the excellent service.
5/21/2026
Richard R. VERIFIED CUSTOMER
IJM 20 yrs with JM Lexus. Best ..that’s why we keep coming back
5/21/2026
Maria C. VERIFIED CUSTOMER
She was excellent
She explains everything to me
5/21/2026
Scott H. VERIFIED CUSTOMER
On a scale from 1-10 I would say this was a 4 and 1/2. The price I was quoted over the phone was not accurate nor honored, the initial price given to me when there was almost twice that of Lexus of Palm beach, the time to do the service was estimated as 1-2 hours and after 3 hours I had to go to the front desk myself and inquire when I was told my car had been done and was sitting out front, I had asked about other service issues that were never looked into for me, I never met anyone at the dealership in person other than the intake staff and the cashier. I really like my car, and the dealership I bought it from treated me like gold, but today was just ok. On the good news front, you had the part in-stock and the service was done right.
5/21/2026
Thomas W. VERIFIED CUSTOMER
Joe is always super helpful and courteous before during and after the service. He is the best!