Fantastic person, super happy with his help. Always willing to go the extra mile.
7/14/2026
Ross S. VERIFIED CUSTOMER
Xavier was great! Sorry this is late it was in spam.
Ross
7/14/2026
Yves J. VERIFIED CUSTOMER
Great!
7/14/2026
Rosa Aida. VERIFIED CUSTOMER
Ty
7/14/2026
Landra B. VERIFIED CUSTOMER
Wendy is simply amazing
7/14/2026
Laura M. VERIFIED CUSTOMER
I love my Lexus NX 350 H, it is a wonderful car. I feel like I’m driving on a cloud.????
7/14/2026
Kathryn C. VERIFIED CUSTOMER
Awful experience. Waited over two hours at the dealership for a tire rotation. I had an appointment. After the two hours I checked in with front desk and they said my car was ready. Dissatisfied and if this is the standard, I don’t want to come back. If it’s two hours for a tire rotation I can only imagine the nightmare oil changes or other services will be.
7/14/2026
Paula C. VERIFIED CUSTOMER
None
7/14/2026
Tony C. VERIFIED CUSTOMER
Very pleased with the entire service visit.
7/14/2026
Melonnie R. VERIFIED CUSTOMER
My point of contact Luis Sierra was very professional, courteous, very helpful and I can't forget he has a welcoming manner. I also appreciate Lexus services. Thank you!
7/14/2026
Paul D. VERIFIED CUSTOMER
Joe was very helpful, professional and followed up with all of my concerns. He did an excellent job.
7/13/2026
Janie L. VERIFIED CUSTOMER
My service advisor. Chauncey was very friendly. He acknowledge when I came in. The whole service department was very welcoming. The lounge area was very clean. Service took a little longer than I expected, but I was satisfied overall my first experience with the service department was excellent.
7/13/2026
Allison C. VERIFIED CUSTOMER
Luis explained the repairs clearly and kept me updated during my visit. He is very efficient and knowledgeable! He is always professional and respectful. I will continue to use Luis for my future visits to JM Lexus.
Allison C
7/13/2026
Leighton W. VERIFIED CUSTOMER
Was pleasantly surprised when I realized that my key was able to open my trunk. (The simple things ????)
7/13/2026
Lashay M. VERIFIED CUSTOMER
Delilah took me in at the last minute, right before closing. She was patient, worked quickly, and had me out in no time. Thank you so much, Delilah! I really appreciate your excellent service.
7/13/2026
Brooke M. VERIFIED CUSTOMER
Awesome
Service!
7/13/2026
Wendy R. VERIFIED CUSTOMER
We made an appointment on line for the complmentary 5,000 mile checkup .When we checked in with the representative she told us that it was a marketing mistake and we would be charged $179.
7/13/2026
Neuza D. VERIFIED CUSTOMER
Very professional! Thank you for your service
7/13/2026
John B. VERIFIED CUSTOMER
John made the process seamless. He kept me updated with the progress of the service.