Joe is an excellent Service Rep. Very courteous and professional. Its a pleasure to have him take care of all my service requirements as hes extremely informative.
7/19/2026
Franchon H. VERIFIED CUSTOMER
The vehicle was brought in and we were never notified of the status of the vehicle. We had to call several times to inquire and never was able to reach the service advisor. We finally received a call from the service manager Brian as to the status of the vehicle. Not satisfied with the service department at all because the vehicle has been to this dealership at least three times for the same issue. Not acceptable. The one thing my wife and I cannot get back is the amount of time we’ve spent at the dealership for the same issue.
7/19/2026
Helen T. VERIFIED CUSTOMER
He was great, very polite, very professional. I thought he was a credit to JM Lexus.
7/19/2026
Thomas R. VERIFIED CUSTOMER
Leo, Was very helpful
7/19/2026
Mark B. VERIFIED CUSTOMER
Great service, always looking out for my needs as well. Suggest opinions that are best for me as a customer but looking out for my investment in a Lexus. I will continue to bring my business to JM because of my relationship with Maico.
Thank you
Mark B
7/19/2026
Genevieve P. VERIFIED CUSTOMER
From the moment I met Adrian he was professional. We exchanged pleasantries and he proceeded to explain the maintenance requirements for my vehicle. He kept me abreast of the service and made sure that I was all set. He also arranged for me to receive a loaner as I expressed that I needed to get to work and didn’t have the time to wait while my vehicle was being serviced. Thanks Adrian for going above and beyond to assist me.
Warmest Regards, Genevieve.
.
7/19/2026
Sharon K. VERIFIED CUSTOMER
Joe was very professional and patiently answered all my questions on my first visit for service. I am very happy with my experience.
7/19/2026
Eddy A. VERIFIED CUSTOMER
Daniel was great. Made me feel like he had my best interest top of mind.
7/18/2026
Ryan S. VERIFIED CUSTOMER
Brandon Chandler was great, always helpful and thorough. Always a pleasure working with him.
7/18/2026
Keith G. VERIFIED CUSTOMER
Great working with Xavier, like always!
7/18/2026
Nadia M. VERIFIED CUSTOMER
The service was exceptional. Thank you Danel!
7/18/2026
Amporn O. VERIFIED CUSTOMER
It was very present visit at JM Lexus to pick up my extra key from my vehicle this afternoon. Thank you, MJ. Amp ortu.
7/18/2026
Jodi L. VERIFIED CUSTOMER
Justin was awesome. The experience was effortless.
7/17/2026
Angela S. VERIFIED CUSTOMER
Justin was helpful and great to work with.
7/17/2026
Susan P. VERIFIED CUSTOMER
Maico William was absolutely Awesome
I so appreciated his professionalism and patience. I Love JM Lexus
My car looks gorgeous ????
Susan P
7/17/2026
Danielle R. VERIFIED CUSTOMER
Shedrick Anderson is amazing, professional and very efficient. Great customer service.
7/17/2026
Justin R. VERIFIED CUSTOMER
Always great experience
7/17/2026
Markeysha D. VERIFIED CUSTOMER
Thank you so much to John, he was so sweet and understanding. I recommend him to everyone!