Delilah was very knowledgeable, patient, kind and accommodating. JM Lexus is the best and all the people that work outside are great, thanks to all.
5/31/2026
Yasuko H. VERIFIED CUSTOMER
Great service.
5/31/2026
Michel A. VERIFIED CUSTOMER
Very satisfied
5/30/2026
Tasha R. VERIFIED CUSTOMER
Daniel is always a pleasure to work with.
5/30/2026
Jose S. VERIFIED CUSTOMER
Wendy was marvelous.
5/30/2026
Jamila S. VERIFIED CUSTOMER
great customer service from sam
5/30/2026
Harry G. VERIFIED CUSTOMER
Justin was great it just took a little too long in the shop. Twice as long as the estimated time
5/30/2026
Jason N. VERIFIED CUSTOMER
MJ is by far the best service advisor I’ve had.
5/30/2026
Nanci S. VERIFIED CUSTOMER
I am waiting for what my car need next. Please send to me. One day after I had my car tire tore when was driving. Thank God, I was driving slow , because I was leaving my condominium. If I was warning properly, that tired was bad, I will look immediately for new tire.
I asked front desk lady about the copy of diagnostic/ what I have to do next, she said he will send me by text, never get.
5/30/2026
Jay B. VERIFIED CUSTOMER
Thanks to John my service advisor taking care of me and my GX and actually everyone been nice from the reception to the sweet ladies at the rental car section.
5/30/2026
Kevin M. VERIFIED CUSTOMER
Great service as expected.. been a customer for 19 years.
5/30/2026
Richard G. VERIFIED CUSTOMER
Great. Setvice
5/30/2026
Jared G. VERIFIED CUSTOMER
Peter Armstrong was absolutely excellent, we are so grateful for the job he did for us and how easy he made everything for our family!!
We are so happy to have a Lexus again, with the kind of superior service that exceeds all expectations.
Thank you so much!!
5/30/2026
Barbara B. VERIFIED CUSTOMER
Daniel was excellent. Thank you for your efficiency.
5/30/2026
Josiane F. VERIFIED CUSTOMER
They did a great services i really appreciate the support from Juan Obando for the car.And looking forward to JM Lexus.
Your Welcome!
5/30/2026
Suzette T. VERIFIED CUSTOMER
Joe is a phenomenal,exceptional employee. He goes way beyond his job duties. Impeccable mannerisms and excellent people skills. He's attentive, caring and listen to what your saying. He paids attention to your concern and gives you constructive advice. He truly is a asset to JM Lexus. Joe gives you great service with a genuine smile.
5/30/2026
Walter J. VERIFIED CUSTOMER
Luis Sierra did a great job. He explained in detail the work that was done. He was very professional.
5/30/2026
Enesto M. VERIFIED CUSTOMER
Chaotic. Organized chaos? Took 2 hours. I waited 10 minutes as directed by John only to find my car was completed and parked. I finally got my keys and left. John did his job, the coordination with others fell below expectations. I’ll give this place another chance when I need service again.
5/29/2026
Charles B. VERIFIED CUSTOMER
Chauncey was very polite, took great care of my car’s service. Thank you
5/29/2026
Lauren T. VERIFIED CUSTOMER
I was disappointed that Peter left work for the day without telling me or following up He had my phone number and could have called or texted
Megan was very helpful in locating my vehicle and making sure I went on my way