Lexus has the best service department—even without the massage chair! Haha.
5/28/2026
Brittany N. VERIFIED CUSTOMER
Helpful, quick, professional
5/28/2026
Cielo C. VERIFIED CUSTOMER
I don't understand why you are sending me this message; the car is still over there, and I am currently waiting because—supposedly—the camera isn't working. You claim to have already ordered the replacement camera, but the car remains at your facility, so I am unable to provide an opinion at this time.
5/28/2026
Marlene S. VERIFIED CUSTOMER
Xavier was great
Helpful
Professional
Very nice
5/27/2026
Janelle P. VERIFIED CUSTOMER
She is just an amazing Service Advisor, an asset at hand. Chico is training her very well!
5/27/2026
Wei W. VERIFIED CUSTOMER
Very nice
5/27/2026
Valerie K. VERIFIED CUSTOMER
Louis was very informative and extremely polite I appreciate the great service that I get at Lexus as always
5/27/2026
Natalie P. VERIFIED CUSTOMER
Xavier was kind and helpful, and provided great service
5/27/2026
Sammy W. VERIFIED CUSTOMER
M j was great .efficient and polite. Made sure that everything was done to my satisfaction.
5/27/2026
Liliana A. VERIFIED CUSTOMER
The service was great, the only thing confusing was the numbers for different things to needed to be done, for such a new car and low mileage
5/27/2026
Randy G. VERIFIED CUSTOMER
Shedrick was excellent. He kept me posted on service status. He came in on his day off to make sure vehicle was ready and called me to confirm. Randy G
5/27/2026
Stephen H. VERIFIED CUSTOMER
Very dissatisfied with my experience today!!
5/27/2026
Gerald S. VERIFIED CUSTOMER
He was very professional. HS kept on giving me updates on when my car would be completed. She made sure that all the paperwork was correct. I was very pleased with her performance.
5/26/2026
Linda L. VERIFIED CUSTOMER
We were taken care of from start to finish. Chauncey Levy is very efficient and professional
5/26/2026
David K. VERIFIED CUSTOMER
Xavier was awesome! Great service and great customer service as always!
5/26/2026
Mitzi N. VERIFIED CUSTOMER
Great customer service
5/26/2026
But-Yang L. VERIFIED CUSTOMER
Leo Cinsneros was most helpful.
We are still not sure wht the mechanical does not work as designed. It should open the driver door without fail.
5/26/2026
Cheryl S. VERIFIED CUSTOMER
Omar was great.
5/26/2026
William G. VERIFIED CUSTOMER
Just want to thank JM Lexus for treating us and our vehicle with the utmost respect. We look forward to returning for the next vehicle purchase.
Respectfully Bill & Mya