Only wanted to sell me 4 new tires
Not interested in the battery
And alternator
5/17/2026
Greta F. VERIFIED CUSTOMER
I don’t know who Matthew O’Brien is. He did not perform any service for me.
5/17/2026
Walter L. VERIFIED CUSTOMER
Daniel and the service dept are a large part of my reason for buying Lexus
5/16/2026
Jill L. VERIFIED CUSTOMER
Great
5/16/2026
Tiffany D. VERIFIED CUSTOMER
Shedrick is outstanding. I have been servicing my Lexus vehicles with JM for over 4 years and I take the 1.5 hour drive to JM because of how amazing he is to work with. He is kind, understanding, professional and beyond helpful. The work is done quickly, and every concern addressed upfront. For as long as I retain my Lexus, and even in the event of a trade in, I will continue to service my Lexus at JM, thanks to Shedrick.
5/16/2026
Pauline N. VERIFIED CUSTOMER
Louis. Was amazing. Helped me so much I found very informative and helpful
5/16/2026
Ana A. VERIFIED CUSTOMER
Service was fast ! Loved that they cleaned and vacuumed my car! I am very satisfied with the work they did to my Car!
5/16/2026
Charles T. VERIFIED CUSTOMER
Excellent customer service thanks Luis
5/16/2026
Annette M. VERIFIED CUSTOMER
Excellent service
5/16/2026
Donna G. VERIFIED CUSTOMER
MJ took great care of me and my car that needed a new battery and also suggested z brake fluid service.
All well done. I miss Carlos but bc MJ really stepped up.
Dinna
5/16/2026
Merton Z. VERIFIED CUSTOMER
We appreciate the experience and support we received when we had a problem with a tire on our two month old Lexus.
Thank you Maico William!!
5/16/2026
Robert S. VERIFIED CUSTOMER
Joe is a star employee. Honest, friendly, knowledgeable, and communicative. In three states, for more than 30 years, the best Lexus service advisor I've encountered.
5/16/2026
Marc F. VERIFIED CUSTOMER
Really nice gentleman !!
5/16/2026
Peter W. VERIFIED CUSTOMER
All of your service personnel should be as nice, courteous, and knowledgeable as Joe. Dealing with Joe is a pleasure.
5/15/2026
Tanesha C. VERIFIED CUSTOMER
It was such a pleasure to work with Joe! He is awesome :)
5/15/2026
Zeily C. VERIFIED CUSTOMER
Thanks to Leo was very king an professional.
5/15/2026
Marian W. VERIFIED CUSTOMER
Wendy ensured that the technician knew I was waiting for my car so that my repair was done right away. She delivered excellent customer service to me.
5/15/2026
Magaly T. VERIFIED CUSTOMER
Thank you again Mr Omar. Your knowledge and understanding is very much appreciated.
5/15/2026
Kenneth C. VERIFIED CUSTOMER
It was a pleasure working with Maico and when I next need service I will be calling Maico.
5/15/2026
Jodi K. VERIFIED CUSTOMER
Wendy exemplifies what all customer service individuals should aspire to be! From start to finish she was wonderful in every way!