My service with Jo was excellent—friendly, professional, and kept me informed throughout the entire process. He made everything easy and provided outstanding customer service. Great experience!
6/28/2026
Denine P. VERIFIED CUSTOMER
Greatly appreciate the exceptional services every time!
6/28/2026
Coraldia M. VERIFIED CUSTOMER
I had a wonderful experience with Chauncey Levy!
JM Lexus is the best.
6/28/2026
Surelys P. VERIFIED CUSTOMER
I appreciate how Juan went above and beyond for me and my vehicle.
6/28/2026
Eric F. VERIFIED CUSTOMER
Awesome customer service. 5 star. In-N-Out in 45 minutes on a Saturday afternoon
6/28/2026
Cindi W. VERIFIED CUSTOMER
MJ – I’ve been coming to this Lexus dealership for more than a decade, and yesterday’s experience was one of the best yet. MJ made the entire visit enjoyable, professional, and genuinely uplifting. We instantly connected over energy drinks, vehicles, and family, which made the experience feel personal and memorable.
MJ exemplifies what outstanding customer service looks like. He was knowledgeable, engaging, and made me feel valued throughout the process. Thanks to the exceptional service he provided, he has earned my trust and will be my go-to service advisor from now on.
Lexus is fortunate to have team members like MJ representing the brand.
VAMOS Papí! ⭐⭐⭐⭐⭐
6/28/2026
George D. VERIFIED CUSTOMER
Always great working with Xavier. Thank you!
6/28/2026
Stephen G. VERIFIED CUSTOMER
No
6/28/2026
Janielle S. VERIFIED CUSTOMER
Shedrick is always very professional, helpful, and makes sure I am completely satisfied..his customer service is top tier!!!
6/28/2026
Eli M. VERIFIED CUSTOMER
Daniel was fabulous. He showed me all the features I should have been shown and the care I should have gotten when I first bought the car.
6/28/2026
Kerri G. VERIFIED CUSTOMER
Car was not cleaned inside when returned back
6/28/2026
Lori L. VERIFIED CUSTOMER
Omar is fantastic and the best service man I had ever got! I will definitely keep him! Thank you
6/27/2026
Shaila F. VERIFIED CUSTOMER
Awesome
6/27/2026
Sabrina U. VERIFIED CUSTOMER
Good job, they exceeded expectations
6/27/2026
Laura A. VERIFIED CUSTOMER
I came in because my care wasn’t starting all the time. Once it was in the shop, the problem wasn’t showing up, which is frustrating for all of us. Shedrick was amazingly helpful in the process to ensure they checked my car thoroughly. I truly value Shedrick and the technician (Brandon) for the special care.
6/27/2026
Robert G. VERIFIED CUSTOMER
It took five hours for a routine service. Just because I took a loaner vehicle doesn’t mean that I wanted to wait for my car all day. And I never did receive a call when my vehicle was done. I had to call and find out for myself.
6/27/2026
Allison S. VERIFIED CUSTOMER
Wendy was very courteous knowledgeable and professional. She answered my questions. Thanks Wendy.
6/27/2026
Carletha C. VERIFIED CUSTOMER
I have none at this time.
6/27/2026
Luis V. VERIFIED CUSTOMER
Very cooperative, pays attention to detail
My compliments.
6/27/2026
Charles H. VERIFIED CUSTOMER
The service provided by Mr. Sierra was excellent. He addressed all of my issues and brought them all to successful conclusions.
Charles H