Name is Bruce not Richard
Was there over 3 hours for routine maintenance
Software issues not resolved
2/11/2026
Dianne S. VERIFIED CUSTOMER
Maico Williams provided exceptional services, however, the issue with my car was not resolved. Within minutes of leaving the location I had to call and return my car because of the same issue. Maico was apologetic and assured me they will work for a better resolution.
2/11/2026
Jerrad O. VERIFIED CUSTOMER
My experience with MJ was top notch. He explained the problem with my vehicle in detail, he took time to answer questions, he researched my past repair/service history, and also provided alternatives regarding the repair and maintenance options. If he didn’t know the answer to a question immediately, he acknowledged so and called me back after researching the question or checking with the technician. MJ is not only very knowledgeable regarding mechanics, he was courteous, polite, and professional. JM is fortunate to have him as an employee.
2/11/2026
Susan R. VERIFIED CUSTOMER
Very smooth and easy pleasant clean surroundings and Louis Sierra was excellent
2/11/2026
Clifford T. VERIFIED CUSTOMER
Extremely satisfied with the service department on how their process ran smoothly and efficiently during my visit. Each individual was professional, confident and helpful explaining the service my vehicle needed.
2/11/2026
Chester R. VERIFIED CUSTOMER
work was completed as promised and on time. Sam gave me updates on the progress and I was totally satisfied with the experience.
2/11/2026
Madeline G. VERIFIED CUSTOMER
Completely satisfied
2/11/2026
Kathy F. VERIFIED CUSTOMER
Shedrick is my point contact. He is always helpful and knowledgeable about my vehicle.
2/11/2026
Andy S. VERIFIED CUSTOMER
He told me my car would be ready by 11:30am and it was. I thank you for respecting my time and getting me out of there so I could get on with my day with a car running in tip top shape again. Thank you.
2/11/2026
Maribel P. VERIFIED CUSTOMER
Awesome!
2/10/2026
Peter D. VERIFIED CUSTOMER
Wendy was great. The mechanic left my EPB disabled and my auto headlights off. As always great service by JM LEXUS
2/10/2026
Leon R. VERIFIED CUSTOMER
He went completely out of his way to find a way to satisfy my problem
2/10/2026
Millicent M. VERIFIED CUSTOMER
Service was excellent. The staff are professional and customer friendly.
2/10/2026
Glenn G. VERIFIED CUSTOMER
I appreciated Luis’ efforts to keep me informed about my car. Luis is an asset to JM Lexus.
2/10/2026
Audrey S. VERIFIED CUSTOMER
Luis took care of my car completely professionally and had my car serviced in a timely fashion. He answered all my questions and explained in great detail. I will ask to have him assist me whenever I bring my Lexus in my service.
2/10/2026
Gwen S. VERIFIED CUSTOMER
Wendy was so pleasant and helpful. She is an asset to your team. Thanks also to Johnnie for helping to reconnect my cell phone.Always a pleasure to visit JM Lexus Services.
2/10/2026
Connie S. VERIFIED CUSTOMER
Great service
2/10/2026
Yvonne R. VERIFIED CUSTOMER
Luis was great; he was very helpful and knowledgeable. Kept me updated throughout the process.
2/10/2026
Aryeh G. VERIFIED CUSTOMER
Ryan is on fire!
2/10/2026
Nancy K. VERIFIED CUSTOMER
JM Lexus in Margate is such a stellar card dealership. I love my six-year-old Lexus s. U. V, this is such a beautiful dealership, coffee water muffins, biscotti, cookies. And LEO my service guyman was wonderful!!!!