Xavier handled our business and l appreciated the discount for the repair.
I am leaning towards JM Lexus on our next car purchase. But we’ll have to see how things are going in the near future.
Thank you, guys
3/25/2026
Natvarlal P. VERIFIED CUSTOMER
Good service and agent Wendy
3/25/2026
Amy H. VERIFIED CUSTOMER
It took 2 hours to do the 10k mile service. I was told 60-90 min, and it was 2 hours. After 1 hour, I received a text saying that it was complete and paperwork was finalized, but it wasn't until a whole hour later that I was actually called to get my vehicle. My car wasn't even fully washed, the windows were visibly dirty. It was ridiculous.
3/24/2026
Miriam W. VERIFIED CUSTOMER
Joe has been always very professional and courteous and described everything to me in detail regarding my cards needs ..always a satisfied customer
3/24/2026
Stephanie T. VERIFIED CUSTOMER
He made the service appointment so easy, friendly with wtop notch service
3/24/2026
Steven B. VERIFIED CUSTOMER
Adrian was extremely helpful throughout the process today. He is a credit to your organization.
3/24/2026
Robert K. VERIFIED CUSTOMER
Joe was great as usual!!!
3/24/2026
Sonia A. VERIFIED CUSTOMER
Thanks
3/24/2026
James D. VERIFIED CUSTOMER
John is always great
3/24/2026
Jay Robert. VERIFIED CUSTOMER
⭐️⭐️⭐️⭐️⭐️
3/24/2026
Sharon K. VERIFIED CUSTOMER
Awesome
3/24/2026
Carole D. VERIFIED CUSTOMER
I’m completely satisfied with Lexus service and the attention that Joe gives to be sure that I’m totally satisfied with the service
3/24/2026
Robin G. VERIFIED CUSTOMER
He was outstanding
3/24/2026
Beverly F. VERIFIED CUSTOMER
Great service experience. Well run business.
3/24/2026
Dominic G. VERIFIED CUSTOMER
He was great. After initial scheduling and service was delayed he got me a courtesy vehicle and made sure the parts were in next day. Appreciate the help
3/24/2026
Janice K. VERIFIED CUSTOMER
Luis always takes care of my car problems!!!
He’s a keeper!
3/24/2026
Erika J. VERIFIED CUSTOMER
Shedrick and the whole service team are great. From intake to departure everyone is professional and kind.
3/24/2026
Barbara D. VERIFIED CUSTOMER
Delilah is personable and helpful.
Your upstairs lounge is too loud. Consider turning down the music.