I wasn’t satisfied with the service,but Brandon says that he will get back to me. Thanks.
2/13/2026
Phillip V. VERIFIED CUSTOMER
Sure will do
2/13/2026
Sylvia C. VERIFIED CUSTOMER
Superior service
2/13/2026
Marie H. VERIFIED CUSTOMER
Well I’m a long time 33 year customer of Lexus of margate so I have NEVER BEEN DISAPPOINTED ALWAYS IMPECCABLE SERVICE ALWAYS MADE ME FEEL SAFE AND TAKEN CARE OF AND ADVISED
2/13/2026
Maria C. VERIFIED CUSTOMER
Sam is always helpful and answers all my questions no matter how crazy they are. He goes above and beyond to get the answers I’m looking for. He is an asset to Lexus of Margate????
2/13/2026
Barbara B. VERIFIED CUSTOMER
When I arrived I reported that the tire light came on. After waiting over 2 hrs for an oil change? the car was ready. As I drove out the driveway, the tire light was still on. Obviously no one cared to look at it. After another hr, it was determined that it was a fuse (?) needed replacement for a mere $300. Also, which I haven’t yet had a chance to check, but one of my back-up tail lights was put. I did not mention that to service rep as I forgot. Do much for checking the vehicle. I am extremely disappointed with the service, or lack thereof, provided.
2/13/2026
D.J.C. Health. VERIFIED CUSTOMER
Okay I have no complaints about the employee for the service.
2/13/2026
Linda H. VERIFIED CUSTOMER
I will always buy Lexus, because of the product and because of the top-shelf service.
2/13/2026
Broroniae B. VERIFIED CUSTOMER
Luis was very professional and informative
2/13/2026
Armine Y. VERIFIED CUSTOMER
I needed a a loaner. I reserved one. MJ was my provider he didn't see my loaner reservation and didn't have a loaner However he got my oil change done in record time.
2/13/2026
Barbara H. VERIFIED CUSTOMER
Omar was great!
2/13/2026
Pamella W. VERIFIED CUSTOMER
The work was excellent. The wait time was reasonable. I was very satisfied.
2/13/2026
Lee J. VERIFIED CUSTOMER
Chauncey is the best!!!
2/12/2026
Denise R. VERIFIED CUSTOMER
Chauncey was very professional and courteous. He got my car promptly in and advised me on repairs. I appreciate that he honored the prices I had previously received. He kept me posted on progress while I had the loaner. Great job!
2/12/2026
Thomas J. VERIFIED CUSTOMER
Excellent service manager
2/12/2026
Marielle C. VERIFIED CUSTOMER
Adrian was great! Very much appreciated his attentive service!
2/12/2026
Roger F. VERIFIED CUSTOMER
Very efficient
2/12/2026
Shirley S. VERIFIED CUSTOMER
Shedrick did a good job explaining what needed to be done to my car.
2/12/2026
Malucci J. VERIFIED CUSTOMER
Wendy Fermin provided top-notch customer service from start to finish. She answered all of my questions and addressed every concern with patience and professionalism. Her communication was clear, and she made sure I understood everything about my car service appointment. What could have been a stressful experience turned out to be smooth and hassle-free because of her. I truly appreciate her support and would highly recommend her to anyone needing assistance.