Justin was great! I will ask for him in the future!
2/9/2026
Sophia Y. VERIFIED CUSTOMER
AWESOME SERVICE ????
2/9/2026
Victoria L. VERIFIED CUSTOMER
I was disappointed in the first moments of my appointment when I was literally not acknowledged and left waiting for 20 minutes before my car was even scanned. People who pulled into the lane next to me AFTER I did were taken care of BEFORE me. I expect more from Lexus.
2/9/2026
Eli E. VERIFIED CUSTOMER
Completely satisfied
2/9/2026
Joana E. VERIFIED CUSTOMER
Im still waiting on a previous issue that I made Daniel aware of. He didn't even mention or give an update on how they are going to address the damage made on my car on December 26th, 2025. Again my car scratched on the front driver side and they used a touch up paint to cover it up. Daniel send a request so the service manager can look into it. I'm not going to let this go because my car was damaged while in the dealer possession. I will be contacting the cooperate office if someone does take accountability.
2/9/2026
Collin O. VERIFIED CUSTOMER
Always prompt service with Omar great service department
2/9/2026
Anna C. VERIFIED CUSTOMER
Very professional and reliable!
2/8/2026
Rita H. VERIFIED CUSTOMER
My car went in 3 times and it is STILL MOT FIXED
2/8/2026
Roseline F. VERIFIED CUSTOMER
Took excellent care of my vehicle & I’m am pleased!
2/8/2026
Nancy S. VERIFIED CUSTOMER
Sam was amazing!
2/8/2026
Lakiesha L. VERIFIED CUSTOMER
Brandon is an awesome advisor
2/8/2026
Tara C. VERIFIED CUSTOMER
John is the best knows!what everything about my car and what it needs always feel he is honest with me and I trust him that's very important
2/7/2026
Tod H. VERIFIED CUSTOMER
You guy. Did what he said he would do.
2/7/2026
Sheryl B. VERIFIED CUSTOMER
Wonderful team of people. Caring & easy to work with.
2/7/2026
Kathryn C. VERIFIED CUSTOMER
John always handles everything for me in a timely fashion. I appreciate his calm demeanor. He’s made sure my 2009 IS250 has been well maintained. Knowing John since 2009 is the reason I will look at JM Lexus first for my new car.
2/7/2026
James D. VERIFIED CUSTOMER
Omar Maeda was a pleasure to work with Very knowledgeable about the product and his job
2/7/2026
Linda H. VERIFIED CUSTOMER
Other than your Guest Lounge being freezing cold…. Appreciated the car wash which I didn’t expect because it was a recall issue, and filling my gas tank was a total surprise! Thank you. I’ll have to tell my dealer back home about that! ????
2/7/2026
Rania H. VERIFIED CUSTOMER
John Nahar was so professional and provided me with timely updates. Very professional team. Thank you for a great service
2/7/2026
Karla R. VERIFIED CUSTOMER
Adrian was very helpful, professional and kind. He called me when the car was ready and explained everything thoroughly!!!