Mr. William was professional and wonderful to work with.
Thanks for the service.
Keith Hardy
3/26/2026
Rodolfo B. VERIFIED CUSTOMER
Very nice service
3/26/2026
Shelly R. VERIFIED CUSTOMER
Shedrick is exceptional and the reason I drive 2 hours for service!!!
3/26/2026
Carl S. VERIFIED CUSTOMER
Wendy is great! She’s personable, professional, and very good at her job
3/25/2026
Denise E. VERIFIED CUSTOMER
I'm satisfied with the service
3/25/2026
Venus P. VERIFIED CUSTOMER
John was very thorough and courteous
3/25/2026
Noel J. VERIFIED CUSTOMER
Thank you for everything brandon. lexus always does the best on quality. Appreciate the services.
3/25/2026
William M. VERIFIED CUSTOMER
I was very satisfied with the service provided by Justin. However, the service order that Justin submitted was not the same that Alex received. Consequently, the problem I had with my car was not fixed inspite of the fact that I was told the car was ready for pickup. When I arrived to get my car, I noticed the mistake with the work order. It was corrected and the car was taken back into repair. Alex and Diego were extremely helpful in correcting the erroneous work order.
3/25/2026
Frank L. VERIFIED CUSTOMER
John was highly professional and efficient
3/25/2026
Hugo T. VERIFIED CUSTOMER
Sam is one of a kind! We always ask for him because he excellent at what does. Perhaps more important, he's a great human being. Thank you, Sam!
3/25/2026
Elizabeth D. VERIFIED CUSTOMER
For a decade and a half Carlos Nunez took care of my husband and I by taking care of our Lexus hybrid. Omar was just as personable, concerned, attentive to detail, and efficient as Carlos. Comparing Omar to Carlos is about the highest compliment I could pay anyone. JM Lexus, thank you for hiring such wonderful people.
3/25/2026
Larry M. VERIFIED CUSTOMER
Absolutely will
3/25/2026
Kurt L. VERIFIED CUSTOMER
Maico was great.
3/25/2026
Robert R. VERIFIED CUSTOMER
Very satisfied!
3/25/2026
Carole I. VERIFIED CUSTOMER
We are very pleased with the great service at JM. Luis took great care of us and explained everything that was involved with our car. He kept us posted with timing and was an absolute pleasure to work with. We are always confident that we are in great hands at JM.
3/25/2026
Natalie L. VERIFIED CUSTOMER
John Nahar is the most knowledgeable,
Organized, service advisor I have ever used.
He is Honest, tells you all the information about your car, realistically. He always is available at the time of your appointment and describes all that need to be serviced.
He is the BEST!!!!! NATALIE TAKIFF- LIEBER.
3/25/2026
Cheryl S. VERIFIED CUSTOMER
I was once head of the Customer Service Department at BellSouth Mobility, and I can say with confidence that Omar is worth his weight in gold. He consistently goes above and beyond to ensure complete customer satisfaction.He’s an asset to JM Lexus
3/25/2026
Penny B. VERIFIED CUSTOMER
Maico was very helpful. We spent way more than anticipated for a car with only 27,000 miles, but it is what is.
Thank you!