Samantha was wonderful. she called me making sure everything was in order for my drop off, she didn’t pressure me
To get the recommendations done. Very welcoming and friendly. She is perfect to see when customers walk in and be greeted by her.
3/10/2026
Paul C. VERIFIED CUSTOMER
Amanda was wonderful in every way! She kept me informed of everything that needed to be done with the car. Answered all my questions!!
3/10/2026
Hope M. VERIFIED CUSTOMER
She was super kind & helpful, made the stress of getting car maintenance done easy!
3/10/2026
Jeffrey L. VERIFIED CUSTOMER
Excellent service positive attitude timely communication good explanation of services performed
3/10/2026
Joseph L. VERIFIED CUSTOMER
Mike was fast easy to understand in telling me what the price was and what needed to be done
3/10/2026
Abby A. VERIFIED CUSTOMER
Thank you so much for your help and kindness today!
Abby
3/10/2026
Kathy W. VERIFIED CUSTOMER
Love Toyota North hills!!!!
3/9/2026
Laverne D. VERIFIED CUSTOMER
Mike was great! Very helpful, personable and accommodating!!! He’s a good representative for your service department.
3/9/2026
Amy S. VERIFIED CUSTOMER
It was pricey, but I was treated with respect which is important to me
3/8/2026
William W. VERIFIED CUSTOMER
Great job and very knowledgeable. He was able to answer all my questions. I always have a very pleasant experience when I come to your shop!
3/8/2026
DIANE B. VERIFIED CUSTOMER
Samantha Schopper is always wonderful. I appreciate how easy it is to work with her. She is an exceptional staff member for Toyota. Always kind and helpful with any questions I have. Most recently she showed me how to change the battery in my key fob. Ty Sam!
3/7/2026
John O. VERIFIED CUSTOMER
Horrible service. Took way too long and little to no communication or reason.
3/7/2026
Eric P. VERIFIED CUSTOMER
Ryan was great to work with! Explained all my service options and gave me a heads up on my upcoming inspection and recall issue. Service was quick and efficient. Overall a great experience! Thanks!
3/7/2026
Tom E. VERIFIED CUSTOMER
The service today was fantastic. Thank you
3/7/2026
Jim F. VERIFIED CUSTOMER
Ryan was cordial, answered all questions and very professional.
3/6/2026
Daniel K. VERIFIED CUSTOMER
My dash camera was unplugged and moved. It took a long time to get it mounted exactly where I wanted it to capture video. Don’t ever, ever move someone’s dash cam.
3/6/2026
STEVE R. VERIFIED CUSTOMER
Samantha was great and addressed all my concerns. Thank you.
3/5/2026
Vernon C. VERIFIED CUSTOMER
Me and my fiance would like to give Kate Young a round of applause because she was so professional with me and my fiance about that truck the problems it had and she was honest but she took care of us and she always asked me what I thought and wouldn't know and there ain't that many people to care in this world but she's one person that cares and I like to give her a round of applause she went above and beyond and we appreciate it everything she has done for us thank you Kate Young very very professional thank you
3/5/2026
JUSTIN D. VERIFIED CUSTOMER
Samantha was incredibly easy to work with! She set everything up, explained everything clearly and made the entire thing smooth & easy. I'm glad I'm with Shorkey/Samantha for service!