Oil change and tire rotation was fine. My disapointment was with the response to my concern about the 4 wheel drive disengagement. I felt like it was dismissive and I was told it's normal. I don't think a big clunk is normal on a 1yr old car.
1/9/2026
James K. VERIFIED CUSTOMER
Kate was exceptional
1/9/2026
Bernice G. VERIFIED CUSTOMER
I was serviced by Ryan today instead of Michael McGinley who was my November 2025 service tech. I have to say that both are amazing and can’t say enough good things of both. Please pass on to both my appreciation and help they offer. Toyota lucky to have! Also, Amanda who schedules the appointments is so helpful, professional, and efficient! Always helpful and man’s the phone to actually talk to someone! Again, Toyota lucky to have! Totally satisfied! Bernie Graff.
1/9/2026
Jana H. VERIFIED CUSTOMER
Great service.
1/9/2026
George S. VERIFIED CUSTOMER
I think the service is outstanding. I also think that $630 for a set of rear brakes is outrageous!
1/9/2026
GREG W. VERIFIED CUSTOMER
Easy to schedule, great communication and responsive, friendly service.
1/9/2026
Robert Y. VERIFIED CUSTOMER
Very Professional
1/9/2026
Raymond C. VERIFIED CUSTOMER
Thank you for a great service experience
1/8/2026
Mercedes H. VERIFIED CUSTOMER
Bill was great! Could not have asked for better service. Knows his business, excellent customer service, personable and pleasant to work with!
1/8/2026
Michael C. VERIFIED CUSTOMER
Thank you for the good service and support
1/8/2026
ANDREW T. VERIFIED CUSTOMER
Samantha was very helpful and efficient....
1/8/2026
Charles C. VERIFIED CUSTOMER
Amanda in the service department and Duane Guthrie are always great to work with. Toyota is lucky to have such good people make sure Toyota takes care of them it’s hard to find good people who care. Top notch people
1/8/2026
Stephen K. VERIFIED CUSTOMER
Bill did a great job!
1/7/2026
Hao F. VERIFIED CUSTOMER
I like Bill! Have a very pleasant experience, with which Bill helps me a lot
1/7/2026
Cole S. VERIFIED CUSTOMER
Got me in and out very quickly. I was surprised and happy with my visit.
1/7/2026
Thomas M. VERIFIED CUSTOMER
Samantha knows her stuff
1/6/2026
Aurelia C. VERIFIED CUSTOMER
I was satisfied with the agent, the service time it took was acceptable.
1/6/2026
Andrew T. VERIFIED CUSTOMER
Bill Ellis was very pleasant and helpful.
1/6/2026
Richard M. VERIFIED CUSTOMER
Bill was professional with providing service to the Highlander.