Bill provided me with outstanding services. I am impressed.
3/4/2026
DOUG D. VERIFIED CUSTOMER
Mike is awesome!
3/4/2026
RHONDA B. VERIFIED CUSTOMER
Mike Hodoba is the best! He really took his time to explain things to me. Everyone there is so friendly and helpful. Great people
3/4/2026
NAZIFULLAH N. VERIFIED CUSTOMER
Thanks Jim Shorkey Toyota Service
3/4/2026
Eugene O. VERIFIED CUSTOMER
Very helpful and supportive, just took longer than expected for the service ( almost 4 hours)
3/3/2026
Stephen B. VERIFIED CUSTOMER
mike took care of my needs of servicing the vehical.
3/3/2026
REBECCA H. VERIFIED CUSTOMER
Since your policy regarding charging a fee to use a credit card for payment just changed last week, it would have been appropriate to be informed of this when I called to make the appointment.
3/3/2026
MARIE M. VERIFIED CUSTOMER
I’m really grateful to your staff for fixing my car
3/3/2026
Barbara O. VERIFIED CUSTOMER
Mike did a wonderful job of explaining things to me and was very polite and professional! Enjoyed working with him!
3/3/2026
NICOLE A. VERIFIED CUSTOMER
The leather inside my door was dirty. Asked a gentleman at the drop off point if he had anything to clean it off. He said it looked like oil and tried wiping it with a paper towel which didn’t help. I got my own cloth to clean it. After leaving I noticed marks all over the dashboard and a black mark on the interior near the ceiling (likely from putting a new oil change reminder sticker on the window). Also the “maintenance required” message was not reset. I understand these are not major things, however, I expect my car to be returned in the same condition as when I dropped it off.
3/3/2026
Jennifer L. VERIFIED CUSTOMER
Very friendly and helpful. Mike explained everything that was needed, and with details on when they should be done.
3/1/2026
Ashley D. VERIFIED CUSTOMER
When i arrived for an oil change my service adviser told me I wasn't due for an oil change, I pushed back because I've basically been getting them every 5-6k miles and no one has previously said anything. When I said the sticker said I was due for an oil change, the advisor said it was just a scheduled service reminder sticker. I can prove that was incorrect because I insisted on the oil change, and then the service tech never changed the sticker, so it's still on the window. My advisor at one point asked if this was my first toyota. Check your records people, there is an 07 prius on our customer profile, so you tell me. I won't be answering any further contact about this because I'm not wasting my time, but needless to say, I would like a different adviser next time.
3/1/2026
Adam K. VERIFIED CUSTOMER
Easy process and everything looks good.
3/1/2026
Layla N. VERIFIED CUSTOMER
Thumbs ????????
3/1/2026
Andrew D. VERIFIED CUSTOMER
The team was incredible. Kate Young gave impeccable service. I was having one of those days where my head wasn’t on straight. She helped me get sorted out and even printed out my new vehicle registration. I can’t say enough how great she was today!
3/1/2026
Rocco R. VERIFIED CUSTOMER
Ryan was great and I appreciate his help and everything he did while helping be check in and check out. My only dissatisfaction is that nothing could be done to identify any issues with my Car Play which frequently fails to connect with my phone.